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Technical Help & Discussion => General Tech Discussion, News & Q&A => Topic started by: Clive on May 09, 2008, 22:42

Title: Windows XP SP3 sends PCs into endless reboot
Post by: Clive on May 09, 2008, 22:42
That Groundhog Day feeling, again
By Kelly Fiveash
The Register

Microsoft's service pack three (SP3) for Windows XP has caused havoc on hundreds of PCs, just hours after it was released as an automatic update.

Angry customers have vented their spleen on the firm's Windows XP message board, posting complaints that include spontaneous PC reboots and system crashes after the service pack installs.

Poster Dan said: "I installed SP3 this morning but when rebooting it loops between startup screen and restarting screen. I can boot into safe mode. Is uninstalling XP service pack 3 the only resolution?"

Doug W complained: "After three attempts [to install XP SP3] with different configurations each time, System Restore was the only way to get me out of deep s**t."

Similar problems were reported by frustrated customers throughout the message board.

Microsoft finally released XP SP3 on Tuesday this week. It was supposed to be available last week, but an eleventh hour FAIL between the service pack and its point-of-sale application ? Dynamics Retail Management System (RMS) ? forced Microsoft to put the cork back in the bottle while it sorted out the problem.

The cock-up also affected Windows Vista SP1.

Earlier this week Microsoft said it had deployed a band-aid filter for the automatic Windows Update to block RMS customers from getting the service packs while it scurries to fix the glitch.

Whether the latest issues will be patched remains to be seen. But it's likely the Microsoft Windows teams will spit out further updates to address the system reboots and crashes being reported in XP SP3.

Meanwhile, Jesper Johansson, a prominent Windows blogger, has claimed that the problem only involves machines using AMD processors.

Microsoft, which wasn't immediately available for comment, had said the long-awaited, final service pack for XP "includes a small number of new functionalities, which do not significantly change customers' experience with the operating system". ®

http://www.theregister.co.uk/2008/05/09/windows_xp_sp3_reboots_crashes/
Title: Re: Windows XP SP3 sends PCs into endless reboot
Post by: Simon on May 09, 2008, 23:08
I can't understand the people rushing to download and install this.  If you wait for the WU, it will only install the bits it needs, won't it?  Presumably, also, it will be fixed by then too!   ::)
Title: Re: Windows XP SP3 sends PCs into endless reboot
Post by: chorleydave on May 10, 2008, 10:43
I can't understand why anybody who is in anyway computer savvy would have Windows Updates turned on, never mind allow them to infect their machine.  ???
Title: Re: Windows XP SP3 sends PCs into endless reboot
Post by: Simon on May 10, 2008, 11:34
Perhaps luckily, I've never had much of a problem with WU turned on, apart from an odd issue on my laptop which seems to require the reinstallation of the mouse pad drivers after some WUs.  Seeing as I would probably have applied the update anyway, I can't really blame that on WU, and if it only updates what it needs to, rather than downloading all 500+Mb of SP3, then I would have thought that was the better option.
Title: Re: Windows XP SP3 sends PCs into endless reboot
Post by: Clive on May 10, 2008, 11:49
As soon as I read about the update I checked that WU was switched off.   :D
Title: Re: Windows XP SP3 sends PCs into endless reboot
Post by: davy51 on May 10, 2008, 13:50
I didnt use windows update
but I did download it and install it only used 66mb on my machine
It did lock up but mostly it was my fault i had my anti virus and my firewall running it drove the processor to 100%
after rebooting and turning off my firewall it worked ok
I dont seem to be having any problems with it so far everything is working fine