Topic: 35mm Scanner.

[pollard]

Recently I was given (yes, given) a 35mm slide scanner manufactured by PacificImage electronics.
The software loaded without hitch (other than asking me if I wanted to ignore certain locked files, to which I  clicked Ignore).
The hardware seemed to load OK too, but I can?t make it work.
I select file, click select source and a window comes up with this scanner and my main scanner listed.
I select this scanner.
Next, I select file and click Acquire, and nothing happens.
If I again select file and click on Acquire, the whole lot locks up.
Can anyone help please?
My op sys is Windows XP, and I have at least 50Gb of free space.

Boxer.

[Sandra]

Does it show as being installed ok in the Device Manager, no yellow ! or ?

[Lona]

Could be a driver problem Pollard. Try this site and download uptodate driver for your particular model.

http://www.scanace.com/en/index.php