Technical Help & Discussion > Mobile Phones & Other Handheld Devices

Beware the pit falls of using your iPhone abroad to surf the net

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sam:
yikes... I just can't believe how they can justify the costs of data - it doesnt seem to make any sense really.

Glad it was all sorted, nice to hear some of the details - I bet others must have encountered this sort of sloppy customer service / money grabbing.

Simon:
I've been with O2 since they were BT Cellnet, and have never had a problem with them, but that sounds outrageous, Tony, and I'm glad you got it sorted.

Tony:

--- Quote from: Simon on November 20, 2009, 10:57 ---I've been with O2 since they were BT Cellnet, and have never had a problem with them, but that sounds outrageous, Tony, and I'm glad you got it sorted.

--- End quote ---

well sorted in that with "CALL SHOCK" as 02 have termed it, IFF you complain you get a credit for all internet charges. But then, your on your own, as you are now aware of the rip off charges , they will charge them in future.

Which supports my whole argument, at point of sale 02 sales people are omitting to make you aware of the hefty internet charges levied abroad. As they no doubt fear it could put some people off from buying a iPhone two year contract. So 02's thinking is this,OK you guys at point of sale stay stum regards internet charges abroad. Andy body kicks up a fuss when they realise they are hundreds of pound in debt due to web surfing abroad [ remember my lad racked up £557 in 16 days of foreign usage ] We do the "CALL SHOCK" credit to only those who complain.

I reckon this is worthy of a email to Watchdog or Working Lunch or the One Show, as its a bit underhand at the very least.In fact I may just do that.

Rik:
Do all three, Tony.

Tony:

--- Quote from: Rik on November 20, 2009, 12:00 ---Do all three, Tony.

--- End quote ---

Well I've bang a email off to The One Show.

Working Lunch fronted by Declan, well what can I say, the day the Anglo American financial system went into Melt Down. He was doing a piece  on location [some bodies kitchen] on Dishwashers, and he was BBC Breakfast's Financial Journalist. A joke I tell you a bloody joke the lot of them

Alistair Darling the Chancellor is telling the nation the day the government bails out Northern Rock that Britain has no Subprime borrowing........so don't panic folks.

Obviously if he had logged onto the Northern Rock website, clicked on the "intermediaries" Tab on the top tool bar. It would have thrown up a pop up box stating " if you are a retail customer, press cancel and go back to the main page" But for the inquisitive like me, ignore the instruction and press enter and there before you is laid out [as Northern Rock put it] our Subprime offerings for freelance mortgage brokers.

The press and the government work hand in glove, they lie and conspire to mislead you period, on everything from slaughtering tens of thousands......I'm off on one again ::)

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