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Author Topic: Virgin revamps traffic caps after "unlimited" complaints  (Read 3537 times)

Offline Simon

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Virgin Media has again been told off by the Advertising Standards Authority (ASA) over data caps on its "unlimited" broadband - and has again updated its traffic management policy to pacify the watchdog.

BT and Sky both complained to the ASA about marketing material promoting Virgin Media's "unlimited" services, which promises the ability to "download and browse as much as you like with no caps".

The advertisements were for Virgin's cable broadband, which is subject to a traffic management policy (TMP) that limits downloads during peak usage time. Virgin altered that policy in April after complaints from the ASA. Under the changes, any customer who exceeded the cap would see speeds cut by 30% for the first hour; if they keep exceeding the download allowance, their speed would be cut by a further 10% for another hour.

The ASA allows broadband companies to use the word "unlimited" to describe connections with caps and controls, so long as they are deemed "moderate" - but it hasn't explained what exactly that means.

Read more: http://www.pcpro.co.uk/news/broadband/385066/virgin-revamps-traffic-caps-after-unlimited-complaints#ixzz2jFIK0xDB
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Offline Clive

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Re: Virgin revamps traffic caps after "unlimited" complaints
« Reply #1 on: October 30, 2013, 23:00 »
I got done by Plusnet last week for going over my 10GB allowance by 0.4 GB.  Extreeeeeemely annoying when I don't use it at all some months!
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Offline Simon

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Re: Virgin revamps traffic caps after "unlimited" complaints
« Reply #2 on: October 30, 2013, 23:31 »
How much do they charge for an 'overdraft'?
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Offline Clive

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Re: Virgin revamps traffic caps after "unlimited" complaints
« Reply #3 on: October 31, 2013, 07:47 »
5 for 5 Gb.  My daughter-in-law was undoubtedly responsible because she streams Thai TV.
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Offline Simon

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Re: Virgin revamps traffic caps after "unlimited" complaints
« Reply #4 on: October 31, 2013, 08:34 »
:o:
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Offline Clive

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Re: Virgin revamps traffic caps after "unlimited" complaints
« Reply #5 on: October 31, 2013, 10:09 »
They have Sky unlimited at home and she has it on all day.   ::)  Thai soap operas are full of lady boys!   :laugh:
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Offline Simon

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Re: Virgin revamps traffic caps after "unlimited" complaints
« Reply #6 on: October 31, 2013, 12:12 »
:pmsl:
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Offline Clive

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Re: Virgin revamps traffic caps after "unlimited" complaints
« Reply #7 on: October 31, 2013, 15:09 »
She had a couple of lady boys doing her make up and hair for the wedding in Bangkok.  Apparently they are much more expert than the girls.   :laugh:
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Offline Simon

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Re: Virgin revamps traffic caps after "unlimited" complaints
« Reply #8 on: October 31, 2013, 16:02 »
I don't know that I've ever seen one - but living near Brighton, I expect I have!  :lol2:
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Offline Clive

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Re: Virgin revamps traffic caps after "unlimited" complaints
« Reply #9 on: October 31, 2013, 18:05 »
In Thailand, if they are very beautiful, they are almost certainly lady boys.  The jury is still out on my daughter-in-law.    :laugh:
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Offline Simon

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Re: Virgin revamps traffic caps after "unlimited" complaints
« Reply #10 on: October 31, 2013, 18:27 »
I would hope that your son would've noticed by now!  ;D
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Offline Clive

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Re: Virgin revamps traffic caps after "unlimited" complaints
« Reply #11 on: October 31, 2013, 22:27 »
Grandchild #2 is on the way so she must be kosher.   :laugh:
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Offline Simon

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Re: Virgin revamps traffic caps after "unlimited" complaints
« Reply #12 on: October 31, 2013, 22:52 »
Oh, congrats!   :D
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Offline Clive

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Re: Virgin revamps traffic caps after "unlimited" complaints
« Reply #13 on: November 01, 2013, 07:28 »
 :thumb:
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Offline chorleydave

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Re: Virgin revamps traffic caps after "unlimited" complaints
« Reply #14 on: November 01, 2013, 10:35 »
Having been divorced for nearly twenty years, I'm starting to wonder if I should find myself a missus.  Is it true that a Thai bride will do everything for you and worship the ground that you walk on, all for a packet of "Uncle Ben's" a week?  :crazy:


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