Sponsor for PC Pals Forum

Author Topic: Mozilla firefox  (Read 3692 times)

Offline mistybear

  • Forum Fanatic
  • ******
  • Posts: 7659
Mozilla firefox
« on: January 06, 2016, 07:46 »
Hi guys, long time I know. I won't post it here, but I've had a few health issues.

Now my problem. Mozilla's latest upgrade has cause major problems. It seems random as to which site will open or mostly it won't allow access.

It comes up with the untrusted page, and there is no way of getting around it. Michael ended up deleting it and installing Opera, I don't like it.

Has anyone else had this problem and knows how to fix it.

Cheers,

Kate
Those who can make you believe absurdities,
can make you commit atrocities.

Offline Simon

  • Administrator
  • *****
  • Posts: 66978
  • First to score 7/7 in Quiz of The Week's News 2017
Re: Mozilla firefox
« Reply #1 on: January 06, 2016, 09:19 »
Hi Kate,

Good to hear from you.   :)

I haven't had the problem myself, so can't offer any advice really.  If you're getting the 'untrusted' notification, it sounds like a certificate issue, and I believe you do get the option to go ahead and allow the certificate, so that might be worth a try if you trust the site(s) you're trying to access. 
Many thanks to all our members, who have made PC Pals such an outstanding success!   :thumb:

Offline mistybear

  • Forum Fanatic
  • ******
  • Posts: 7659
Re: Mozilla firefox
« Reply #2 on: January 06, 2016, 09:32 »
A lot of sites that I have never had problems with, won't allow access. It doesn't give you the option to continue knowing and accepting the risk. I need to pay bills and such, but it refuses access at all.
Those who can make you believe absurdities,
can make you commit atrocities.

Offline Simon

  • Administrator
  • *****
  • Posts: 66978
  • First to score 7/7 in Quiz of The Week's News 2017
Re: Mozilla firefox
« Reply #3 on: January 06, 2016, 12:57 »
Try looking through this:

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Particularly: 

Quote
The file cert8.db in your profile folder may have become corrupted. Delete this file while Firefox is closed.

It then goes on to tell you how to do that.
Many thanks to all our members, who have made PC Pals such an outstanding success!   :thumb:

Offline mistybear

  • Forum Fanatic
  • ******
  • Posts: 7659
Re: Mozilla firefox
« Reply #4 on: January 06, 2016, 13:50 »
That's great Simon.

I'll have a read tomorrow.

Thanks Simon.
Those who can make you believe absurdities,
can make you commit atrocities.

Offline mistybear

  • Forum Fanatic
  • ******
  • Posts: 7659
Re: Mozilla firefox
« Reply #5 on: January 09, 2016, 04:56 »
Michael had a read as I'm useless with software and he said that it's similar, but not the right error.

I think that I'll end up taking to a computer store.

Is Sandra still around?
Those who can make you believe absurdities,
can make you commit atrocities.

Offline Simon

  • Administrator
  • *****
  • Posts: 66978
  • First to score 7/7 in Quiz of The Week's News 2017
Re: Mozilla firefox
« Reply #6 on: January 09, 2016, 11:26 »
No, not for years, Kate.
Many thanks to all our members, who have made PC Pals such an outstanding success!   :thumb:

Offline Simon

  • Administrator
  • *****
  • Posts: 66978
  • First to score 7/7 in Quiz of The Week's News 2017
Re: Mozilla firefox
« Reply #7 on: January 09, 2016, 11:52 »
Have you actually tried some of the things suggested?  Something may still work, even if it's not quite the same error.
Many thanks to all our members, who have made PC Pals such an outstanding success!   :thumb:

Offline chorleydave

  • Loyal Member
  • *****
  • Posts: 4864
Re: Mozilla firefox
« Reply #8 on: January 09, 2016, 13:04 »
Hello, Kate.

Is it just secure sites (those that begin with https:// in the address bar such as banking sites) or any site?  If it is just secure sites, try disabling your firewall and see if you can access them.  I had a similar problem with Google Chrome last year.  It was a conflict in my firewall.  I uninstalled it and now just use Windows Firewall (plus my router's built-in firewall) and I haven't had any problems since then. 

Offline mistybear

  • Forum Fanatic
  • ******
  • Posts: 7659
Re: Mozilla firefox
« Reply #9 on: January 11, 2016, 05:59 »
Hello Dave,

Thanks for the advice, it worked!   :thumbs:

I feel a little worried about disabling my firewall, but I do Have Windows anyway.

I have another problem, my bottom task bar is on the top??
Those who can make you believe absurdities,
can make you commit atrocities.

Offline Simon

  • Administrator
  • *****
  • Posts: 66978
  • First to score 7/7 in Quiz of The Week's News 2017
Re: Mozilla firefox
« Reply #10 on: January 11, 2016, 09:45 »
In Firefox?  Can you drag it and move it?
Many thanks to all our members, who have made PC Pals such an outstanding success!   :thumb:

Offline mistybear

  • Forum Fanatic
  • ******
  • Posts: 7659
Re: Mozilla firefox
« Reply #11 on: January 11, 2016, 11:06 »
I don't understand what that means Simon.

I did get it back, as in reinstalling it, but after finding that my credit cards has been declined, I'm worried.

I'll try phoning them tonight, it's 10.00pm here, or wait till the morning.

I don't mean by drag it, or move it.

It's good to be back, I  love  this forum, always had.

Thanks Dave, but now it's back and won't allow some www sites as well.

This is what I get. 

www.google.com uses an invalid security certificate. The certificate is not trusted because it was signed using a signature algorithm that was disabled because that algorithm is not secure. (Error code: sec_error_cert_signature_algorithm_disabled)
« Last Edit: January 11, 2016, 11:17 by mistybear »
Those who can make you believe absurdities,
can make you commit atrocities.

Offline Simon

  • Administrator
  • *****
  • Posts: 66978
  • First to score 7/7 in Quiz of The Week's News 2017
Re: Mozilla firefox
« Reply #12 on: January 11, 2016, 12:58 »
Kate, this does seem to relate to that error:

https://support.mozilla.org/en-US/questions/1102102
Many thanks to all our members, who have made PC Pals such an outstanding success!   :thumb:

Offline mistybear

  • Forum Fanatic
  • ******
  • Posts: 7659
Re: Mozilla firefox
« Reply #13 on: January 12, 2016, 07:12 »
Thanks Simon, I'll have a read But at the moment it appears to be ok;

God, I hate software!!!
Those who can make you believe absurdities,
can make you commit atrocities.


Show unread posts since last visit.
Sponsor for PC Pals Forum