Technical Help & Discussion > Windows PCs & Software: Help, News & Discussion
sort dialup networking
Lona:
my isp connection keeps cutting off. I don't think it is the isp at fault as nobody else seems to be suffering. Is there anything I should be checking? I recently downloaded explorer6. I have tried everything I can think of as to what could be causing the problem.
I uninstalled msn messenger as it was the worst offender and I constantly got cut off when using it but the problem still exists.
Clive:
Click on Tools at the top of your screen
Internet options
Connections
Settings
Advanced
Does the box say "stay connected for 20 mins"?
Simon:
Oh noooo!! I've been trying to sort out a similar problem on a friends PC for ages now.
First, have you checked that Outlook Express is not set to disconnect after sending / receiving? It's set by default to do so, so you have to turn it off (in OE) in Tools > Options > Connections.
Next go to IE Tools > Internet Options > Connections > Settings > Advanced, and make sure nothing is set to Auto Disconnect.
Try those first, Lona, and come back to us if it doesn't help, then we'll have a look at your Modem Speed and Port Settings. If you know how to change these, set them both to 115200. That might help. :)
Clive:
We were working on Lona's problem simulataneously Simon. ;D
I had that Outook Express problem on my 1900XP and it drove my wife crazy until SHE sorted it out. ;D Don't you just hate clever women? ;D Oh oh! She's looking over my shoulder! ;D ;D ;D
Simon:
Well, great minds think alike, Clive!!
Now, butt out, so I can raise my posting total!! ;) ;D ;D
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