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Technical Help & Discussion => Mobile Phones & Other Handheld Devices => Topic started by: Clive on October 05, 2021, 14:46

Title: iPhone 11
Post by: Clive on October 05, 2021, 14:46
I'm considering a contract with Tescomobile for an iPhone 11 which will cost 23 a month with nothing to pay upfront.  I've always bought my phones outright but my son tells me nobody does that anymore.   :dunno:
Title: Re: iPhone 11
Post by: daveeb on October 05, 2021, 15:12
I'm considering a contract with Tescomobile for an iPhone 11 which will cost 23 a month with nothing to pay upfront.  I've always bought my phones outright but my son tells me nobody does that anymore.   :dunno:

Tesco mobile have a good phone app for keeping up with useage etc and they have UK call centres and respond to calls fairly quickly. 3 of the 4 of our family use them under one umberella contract so we also get some small perks like extra date or small amounts off the bill. The downside to TM is their data is very expensive whilst you are in the initial phone contract (the phones themselves are priced reasonably and you pay the price off over the duration of the contract.)
What we do now is take the expensive data hit for the 2/3 years of the contract then ring them up as soon as the initial contract is paid for and renegotiate the data terms. I recently got MrsB 5 gigs of data for 7.50 and did even better a few months earlier getting 6 gigs for 5.50 for me and son. We buy a new phone when needed from Amazon making sure it is unlocked and SIM free. Then just put the old SIM in the new phone. You take a bit of a hit having to buy the phone in one go but the massive savings on data more than make up for it. We haven't bought a phone from TM for about 4 years and every time I ring up they try to flog me a new one as they think we are all still running the original phones we bought from them.
How much data do you get for your 23 (and why an iphone, have you considered an Android phone).
Title: Re: iPhone 11
Post by: Clive on October 05, 2021, 17:03
The phone I have at present is a Moto G4 which is starting to creak battery-wise.  It's also lightweight on facilities but I bought it on Amazon. We don't find it at all easy to use.  I've always had my data package through TB and last March they gave me a data upgrade for free.  It's 500 minutes of calls and 2GB of data.    My son thinks we would be better with an iPhone because he has always used them.
Title: Re: iPhone 11
Post by: Simon on October 05, 2021, 17:32
A lot depends on how long you intend to keep the phone. Usually, if you keep a phone longer than a couple of years, the cost ratio of contact vs purchase diminishes, and then once you've had a phone for three years the total cost of phone + service would probably work out cheaper than had you paid for it on contract.

The problem with iPhones is that they don't tend to lose their value so even an iPhone 11 will still be quite expensive to purchase outright.  You just have to sit down and work out the costings over how long you intend to keep the phone, and then make your own comparisons.  It's sometimes worth bearing in mind whether you can get a cheap insurance with a contract, which would then cover your phone for losses or damages, but obviously this would increase the price of the monthly payments.

Tesco Mobile use the O2 network so you should get good coverage in most places. It just depends on what sort of deal you are getting on the phone contract.
Title: Re: iPhone 11
Post by: Simon on October 05, 2021, 17:47
I don't know how long the Tesco contract is over, but just for arguments sake, say it was over three years:

23 x 36 = 828

Assuming you don't need masses of data, you can get a Tesco 2Gb SIM only contract for 7.50 per month, so:

7.50 x 36 = 270

Then you would have to buy the phone outright, and you could probably pick up an iPhone 11 for under 500, so let's for arguments sake say you got one off Amazon for 480.

480 + 270 = 750.

So, theoretically, it would be cheaper to purchase an iPhone outright under those terms.
Title: Re: iPhone 11
Post by: daveeb on October 05, 2021, 18:15
The phone I have at present is a Moto G4 which is starting to creak battery-wise.  It's also lightweight on facilities but I bought it on Amazon. We don't find it at all easy to use.  I've always had my data package through TB and last March they gave me a data upgrade for free.  It's 500 minutes of calls and 2GB of data.    My son thinks we would be better with an iPhone because he has always used them.

There's a definite generation gap with phone preferences, my grown up kids wouldn't be seen dead with an Android phone now, personally I think Apple are all style no substance and terrible value for money.
You do have a third choice i.e. get a new phone off Amazon and get a cheaper payg sim from e.g. Giffgaff. I do however think the customer service with TM is better than most.
Title: Re: iPhone 11
Post by: Simon on October 05, 2021, 18:23
Sometimes I think I'd quite like to swap my Samsung S10 Plus for an iPhone, but the hassle of trying to change everything over is very off-putting.
Title: Re: iPhone 11
Post by: daveeb on October 05, 2021, 18:30
Sometimes I think I'd quite like to swap my Samsung S10 Plus for an iPhone, but the hassle of trying to change everything over is very off-putting.

I'll happily swap your S10 plus with my Iphone 4S (the one and only time I ever used Apple).
Title: Re: iPhone 11
Post by: Clive on October 05, 2021, 18:35
Trouble is now he is trying to get me to buy an iPhone Pro at over 40 a month.  Admittedly I'd get 3GB of data but he gets unlimited everything with his and free Spotify thrown in.  This is a real can of worms!   :facepalm:
Title: Re: iPhone 11
Post by: daveeb on October 05, 2021, 20:00
Trouble is now he is trying to get me to buy an iPhone Pro at over 40 a month.  Admittedly I'd get 3GB of data but he gets unlimited everything with his and free Spotify thrown in.  This is a real can of worms!   :facepalm:

How much data do you actually use Clive? 3GB isn't a large amount but unless you sit away from the house watching Youtube or er..artistic movies  :o: you won't need humungous amounts of data. On a busy month I might use 2 gigs and that's with loads of data hungry apps running. Also i think the cameras in Iphones are alleged to be slightly superior but other than that there's no advantage IMO.
Title: Re: iPhone 11
Post by: Clive on October 05, 2021, 20:22
I won't lie to you  Dave but with six days of my monthly allowance left, I've gone through 0.1MB.   :crazy:  This has all started because a neighbour came in the other evening flashing his 7.5" iPhone that had cost him 1008.  Mrs Clive immediately demanded to know why we don't have one.  Our son backed her up and berated me for always buying crappy phones.  I suppose he does have a point.   :o:
Title: Re: iPhone 11
Post by: Simon on October 05, 2021, 20:25
I have a 4Gb data allowance but barely skim the surface of it as usually I'm at home on the WiFi. 

For your usage, Clive, I think a Pro would be unnecessary.

Regarding cameras, I've read that the cameras on the Sony Xperia phones are really good, but I've never used one. 

I used to upgrade my phone every year, two at the most, but most annual upgrades seem to be just incremental with no real noticeable changes, so I now tend to keep my phone until it breaks, or until I break it!
Title: Re: iPhone 11
Post by: Simon on October 05, 2021, 20:30
They're out of stock at the moment but you can get a new iPhone 11 on Amazon for 489, or perhaps even look at a renewed one.  I know someone who bought a renewed iPhone 12 and it was practically new.

https://www.amazon.co.uk/dp/B08L6YSCDF/ref=cm_sw_r_apan_glt_fabc_DKFK6H2SH6NRHBQ8APCS
Title: Re: iPhone 11
Post by: Clive on October 05, 2021, 20:59
Five star reviews too!  I've been looking at SIM packages and there is no doubt that Tesco is a real rip-off as for 10 a month to O2 I can get unlimited everything. 
Title: Re: iPhone 11
Post by: daveeb on October 05, 2021, 21:17
They're out of stock at the moment but you can get a new iPhone 11 on Amazon for 489, or perhaps even look at a renewed one.  I know someone who bought a renewed iPhone 12 and it was practically new.

https://www.amazon.co.uk/dp/B08L6YSCDF/ref=cm_sw_r_apan_glt_fabc_DKFK6H2SH6NRHBQ8APCS

They're also 489 direct from the Apple store for the 64GB model which is where I got my sons from earlier this year. Possibly a safer bet than Amazon in terms of it being unlocked etc.
Title: Re: iPhone 11
Post by: daveeb on October 05, 2021, 21:18
Five star reviews too!  I've been looking at SIM packages and there is no doubt that Tesco is a real rip-off as for 10 a month to O2 I can get unlimited everything. 

Surely not unlimited data for 10  :dunno:
Title: Re: iPhone 11
Post by: Simon on October 06, 2021, 00:44
10 per month on O2 is for 5Gb data, which would probably still be more than enough for you, Clive.
Title: Re: iPhone 11
Post by: Clive on October 06, 2021, 08:23
Take a look at this:  https://mobilephones.which.co.uk/sim-deals/?contractLengths=&minMinutes=100&maxMinutes=&minData=0&maxData=&minTexts=0&maxTexts=&minMonthlyCost=0&maxMonthlyCost=85&minUpfrontCost=0&maxUpfrontCost=450&deviceCondition=&includeExistingCustomersHandset=false&includeResellers=false&networks=o2&only5G=false&merchants=&handsetColours=&modelInternalStorage=&unlimitedData=false&unlimitedMinutes=false&unlimitedTexts=false&giftCategories=
Title: Re: iPhone 11
Post by: Simon on October 06, 2021, 09:54
Take a look at this:  https://mobilephones.which.co.uk/sim-deals/?contractLengths=&minMinutes=100&maxMinutes=&minData=0&maxData=&minTexts=0&maxTexts=&minMonthlyCost=0&maxMonthlyCost=85&minUpfrontCost=0&maxUpfrontCost=450&deviceCondition=&includeExistingCustomersHandset=false&includeResellers=false&networks=o2&only5G=false&merchants=&handsetColours=&modelInternalStorage=&unlimitedData=false&unlimitedMinutes=false&unlimitedTexts=false&giftCategories=

Wow!  That almost seems too good to be true. 
Title: Re: iPhone 11
Post by: daveeb on October 06, 2021, 10:46
Wow!  That almost seems too good to be true. 

Yes it's extremely good, i'd be checking out the small print.
Title: Re: iPhone 11
Post by: Clive on October 06, 2021, 15:39
I've just been chatting to a friend who has an iPhone and he tells me to get a Samsung.   :facepalm:
Title: Re: iPhone 11
Post by: daveeb on October 06, 2021, 15:57
I've just been chatting to a friend who has an iPhone and he tells me to get a Samsung.   :facepalm:

...and so back to the start of the thread  ;D
My last two have been Samsungs, and suit my needs perfectly.
Title: Re: iPhone 11
Post by: Simon on October 06, 2021, 17:36
I've had a Samsung S10 Plus for some time now, and I've been relatively happy with it, although it has to be said that Google are very slow at sorting out bugs within the operating system.  What doesn't help is that Android has to work on many different branded handsets, some of which also have their own OS overlays.

One thing to bear in mind is that Apple will update their handsets for up to five years, whereas Android will only update them for three years. That said, if you are buying an iPhone 11, that will already be two years old, so you will still only get another three years of updates.
Title: Re: iPhone 11
Post by: Clive on October 06, 2021, 18:39
This has legs of its own and Mrs Clive has had an e-mail from our neighbour showing that his phone is actually an iPhone 12 pro max which my son totally approves and is already looking up deals.  :facepalm:
Title: Re: iPhone 11
Post by: Simon on October 06, 2021, 20:10
There's very little difference between the 11 and the 12, both come in optional Pro versions. 
Title: Re: iPhone 11
Post by: daveeb on October 06, 2021, 20:22
This has legs of its own and Mrs Clive has had an e-mail from our neighbour showing that his phone is actually an iPhone 12 pro max which my son totally approves and is already looking up deals.  :facepalm:

Sounds like price isn't putting you off so why not treat yourself  o:)

https://leronza.com/iphone-12-pro-and-max/
Title: Re: iPhone 11
Post by: Den on October 06, 2021, 21:32
Tesco uses the O2 network in the uk but 3 network in Ireland.

I tried a Samsung Galaxy with my vodafone sim and kept losing the signal when traveling along the Chester Road.

Put the same sim in a iPhone SE and did not lose the signal at all.

The Samsung had an amazing battery (3 days on a single charge) compared to the iPhone.

Any one want to buy a Samsung Galaxy A40 complete with leather case, unlocked to any network and only used for about a week.  :D
Title: Re: iPhone 11
Post by: Clive on October 06, 2021, 21:37
Sounds like price isn't putting you off so why not treat yourself  o:)

https://leronza.com/iphone-12-pro-and-max/


At that price we could afford one each!  It would match our Rolex watches and Bugatti cars.   :)x
Title: Re: iPhone 11
Post by: Clive on October 06, 2021, 21:39
It's iPhone or nothing for Mrs Clive now.  The glint is in her eyes.   :facepalm:
Title: Re: iPhone 11
Post by: Clive on October 06, 2021, 21:52
Looking at SIM deals it seems that Giffgaff does the best and uses the O2 network. 
Title: Re: iPhone 11
Post by: daveeb on October 07, 2021, 11:01
Looking at SIM deals it seems that Giffgaff does the best and uses the O2 network. 

Giffgaff are great for price and flexibility, not so good if there's a problem. They have no dedicated Customer Services that I know of, you have to go on their forum and random people will guess at how to fix the problem, they quite often copy and paste answers that don't relate specifically to the problem at hand. There's a rep system on the forum that encourages people to type anything as an answer.
Title: Re: iPhone 11
Post by: Simon on October 07, 2021, 11:20
Presumably it also displays 'Giffgaff' as the network on your shiny new premium iPhone, showing everyone you're on a cheap network.  The brand snob in me would find that untenable.  Like carrying M&S food in an Iceland bag.  ;D
Title: Re: iPhone 11
Post by: daveeb on October 07, 2021, 11:44
Presumably it also displays 'Giffgaff' as the network on your shiny new premium iPhone, showing everyone you're on a cheap network.  The brand snob in me would find that untenable.  Like carrying M&S food in an Iceland bag.  ;D

Iceland can be useful at times, where else would you get your family box of Turkey Twizzlers  :dunno:
Title: Re: iPhone 11
Post by: Simon on October 07, 2021, 12:53
:laugh:
Title: Re: iPhone 11
Post by: Clive on October 07, 2021, 16:37
I confess to lying about the Rolex and Bugatti.   ;D 
Title: Re: iPhone 11
Post by: daveeb on October 07, 2021, 20:17
I confess to lying about the Rolex and Bugatti.   ;D 

Are you sure Clive, I hear HMRC look in here regularly.  :devil:
Title: Re: iPhone 11
Post by: Simon on October 07, 2021, 21:20
Don't worry, Dave, I already tipped them off.  :leer:
Title: Re: iPhone 11
Post by: Clive on October 07, 2021, 21:43
I actually held one belonging to another neighbour this evening - and even checked when her Amazon order was arriving.  It seems to work OK.   :laugh:
Title: Re: iPhone 11
Post by: Clive on October 08, 2021, 18:05
So, I've done it!  Placed the order with Mobiles Direct and it's:

Apple iPhone 12 Pro Max
Colour: Pacific Blue
Storage: 128GB
O2 24 Month Pay Monthly Contract
Unlimited Data
Unlimited Mins
Unlimited Texts

I've paid 79 up front and it will be 50 a month for two years.   :facepalm:

Title: Re: iPhone 11
Post by: Simon on October 08, 2021, 20:18
Nice!  I'll be interested to hear how you get on.  I'll also be interested to hear how much data you use, because I wouldn't think you'd use much more than 1-2Gb a month, unless you're going to be consuming data all the time you're away from your home Wi-Fi.
Title: Re: iPhone 11
Post by: Clive on October 08, 2021, 21:00
At least I know lots of people who can show me how to use it.   :laugh:  But yes, Mrs Clive must get her teeth into the iPhone too if we are to get value out of it.  She took to the iPad like a duck to water so I'm full of hope.   ;D
Title: Re: iPhone 11
Post by: daveeb on October 08, 2021, 22:54
At least I know lots of people who can show me how to use it.   :laugh:  But yes, Mrs Clive must get her teeth into the iPhone too if we are to get value out of it.  She took to the iPad like a duck to water so I'm full of hope.   ;D

Are you sharing it then Clive ?
Title: Re: iPhone 11
Post by: Clive on October 09, 2021, 07:56
All devices are communal Dave.   ;D  It's arriving tomorrow!  How quick is that?  I have to purchase a charger separately but we can use the one we had with the iPad.  I plan to order a wireless charger from Amazon. 
Title: Re: iPhone 11
Post by: Simon on October 09, 2021, 10:14
It's taking the p**s that that don't give you a charger with a 1000 phone! 
Title: Re: iPhone 11
Post by: Clive on October 09, 2021, 10:24
Utterly ridiculous!  Now it's arriving this afternoon.  But by DPD.   :facepalm:
Title: Re: iPhone 11
Post by: Simon on October 09, 2021, 11:08
I find DPD about the most reliable in this area.  At least you can go onto their website via the delivery notification and tell them to leave your package in a safe place if you're not going to be in.
Title: Re: iPhone 11
Post by: daveeb on October 09, 2021, 11:54
It's taking the p**s that that don't give you a charger with a 1000 phone! 

Yes Samsung do the same now. They say it's to help the environment and you can use an old one however it's complete BS as usually the old one is falling to bits so you have to order a separate one at further expense.
I forgot to mention my biggest gripe with Apple. They've made the phones virtually unfixable by third parties. So if you crack your screen it's back to Apple HQ and their crazy prices  :o
Title: Re: iPhone 11
Post by: Clive on October 09, 2021, 13:27
30 minutes away! Fortunately the new iPhones can withstand the force of a nuclear bomb detonated at a distance of 100 yards.   :D
Title: Re: iPhone 11
Post by: Simon on October 09, 2021, 13:52
That's quite possible.  But the screen will shatter into a million pieces if it falls out if your pocket.  I would recommend an armour plated case.  You can also add your phone to your home contents insurance, but make sure it also covers you for accidental damage outside of the home.
Title: Re: iPhone 11
Post by: Clive on October 09, 2021, 14:27
Was it delivered?  No - the driver didn't stop and merely sent a text to say he missed us.  I really hate DPD.
Title: Re: iPhone 11
Post by: Simon on October 09, 2021, 18:02
:aarrgh:
Title: Re: iPhone 11
Post by: Clive on October 09, 2021, 18:10
He didn't even get out of the van.  We have CCTV all over the building with two cameras covering the front door which we were sat watching  for him.  To say we aew spitting blood is an understatement. 
Title: Re: iPhone 11
Post by: Simon on October 09, 2021, 18:27
You should report him to DPD.
Title: Re: iPhone 11
Post by: daveeb on October 09, 2021, 20:37
Was it delivered?  No - the driver didn't stop and merely sent a text to say he missed us.  I really hate DPD.
Think you got unlucky there Clive. They're probably the least worst in my experience. Yodel and Hermes are on a different level of poor.
Having said that I'd be fuming as well, what do they gain from rolling up at the address then not trying to deliver  :dunno:
Title: Re: iPhone 11
Post by: Clive on October 09, 2021, 21:33
Time is what they gain.  We live on the 4th floor of a block of flats in the middle of a seaside town which was quite busy this afternoon.  He would have had to park up the road and walk back and he obviously didn't didn't want to waste time doing that.  The photo he took suggests he parked opposite to take the picture and simply drove off.  We actually saw the van go up the road and even thought of chasing it by car.  But that would have been difficult as by the time we got our car out on the road the driver could have been anywhere.  Hermes and Parcel Force are hopeless too.  Amazon is much better.  We tried reporting the driver but it was futile.  They are just not interested. 

Title: Re: iPhone 11
Post by: daveeb on October 09, 2021, 21:43
Time is what they gain.  We live on the 4th floor of a block of flats in the middle of a seaside town which was quite busy this afternoon.  He would have had to park up the road and walk back and he obviously didn't didn't want to waste time doing that.  The photo he took suggests he parked opposite to take the picture and simply drove off.  We actually saw the van go up the road and even thought of chasing it by car.  But that would have been difficult as by the time we got our car out on the road the driver could have been anywhere.  Hermes and Parcel Force are hopeless too.  Amazon is much better.  We tried reporting the driver but it was futile.  They are just not interested. 



I'd be straight on to Trustpilot. They hate bad reviews more than anything else.
Title: Re: iPhone 11
Post by: Simon on October 09, 2021, 21:49
I'd be straight on to Trustpilot. They hate bad reviews more than anything else.

Yes, I've done that when Miele messed me about with a warranty dishwasher repair.  It does get attention, and results.  Also, if you can work Twitter (which I can't), that's another avenue for a very public complaint.
Title: Re: iPhone 11
Post by: Clive on October 10, 2021, 08:34
I've been sent the Trustpilot link but Mrs Clive won't let me fill it in until the phone arrives!   >:(
Title: Re: iPhone 11
Post by: Clive on October 10, 2021, 12:31
It's due within the next 15 minutes and Mrs Clive is waiting outside the front door ready to give him a piece of her mind.  She's wound up till the pips squeak! 
Title: Re: iPhone 11
Post by: Clive on October 10, 2021, 12:46
Delivered!!
Title: Re: iPhone 11
Post by: Simon on October 10, 2021, 13:16
It probably wasn't the same driver!
Title: Re: iPhone 11
Post by: Simon on October 10, 2021, 13:17
Sixty posts and five pages and it isn't out of the box yet!   :laugh:
Title: Re: iPhone 11
Post by: Clive on October 10, 2021, 13:37
I've taken a peek and I'm impressed.  They've supplied a lightning cable which presumably connects to a charger and no doubt the iPad charger will work until we get a wireless charger.  I've found a really good youtube video explaining how to set it up.  It's come with an O2 simcard in the box so presumably that's the one I'm supposed to insert.  The video even shows how to transfer data from my old G4.  The driver claimed he had no idea how to access the building.   ::)
Title: Re: iPhone 11
Post by: Simon on October 10, 2021, 13:47
Did you request to keep your old phone number?
Title: Re: iPhone 11
Post by: Clive on October 10, 2021, 15:24
It was an option but we declined. 
Title: Re: iPhone 11
Post by: Den on October 10, 2021, 19:21
I've had the same mobile number for as long as I've had a mobile although in the early days it started with 0374 and now it's 07774 so that was easy to remember. ;D
Title: Re: iPhone 11
Post by: Simon on October 10, 2021, 20:28
I've only had two mobile numbers, the first one, I passed on to another member of the family about 25 years ago, and I've had the one I've got now ever since then.
Title: Re: iPhone 11
Post by: Clive on October 20, 2021, 22:31
So, I've set it up and I'm very impressed with the quality of the Apps.  I have a great deal to learn! 
Title: Re: iPhone 11
Post by: Simon on October 21, 2021, 00:40
:thumb:

What I have to admit is good about iPhones is that they more or less work out of the box, without diving too deeply into the settings.  Sure, there's plenty that can be fiddled around with once you get used to it, but initially, they're very easy to setup and use.
Title: Re: iPhone 11
Post by: Clive on October 21, 2021, 08:49
Shush, I haven't tried making a phone call yet!   :blush:
Title: Re: iPhone 11
Post by: Simon on October 21, 2021, 10:57
Ah, that's where you might run into trouble...  :devil:
Title: Re: iPhone 11
Post by: Clive on October 21, 2021, 16:12
It's all so easy!  I can make and receive calls and send texts to myself.   ;D 
Title: Re: iPhone 11
Post by: Simon on October 21, 2021, 17:26
The trick is to send them to other people.  ;D
Title: Re: iPhone 11
Post by: Clive on October 21, 2021, 20:21
I couldn't possibly be that forward!   :laugh: