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Technical Help & Discussion => Mobile Phones & Other Handheld Devices => Topic started by: Clive on February 22, 2021, 20:15

Title: Changing bundle on Tesco mobile
Post by: Clive on February 22, 2021, 20:15
I have a Tesco sim card that costs me 7.50 a month for 100 calls, 250mb data and 5000 texts.  They are now offering me a better deal comprising 500 calls and 2 gb of data for the same price.  If I agree to it would they send me a new card or merely upgrade their system? I use the card with my Motorola G4.
Title: Re: Changing bundle on Tesco mobile
Post by: Simon on February 22, 2021, 21:00
I'm guessing it's 500 minutes of calls, not 500 calls, but when I changed my contract with O2, it was a simple tweak at their end, and no replacement SIM card was required.
Title: Re: Changing bundle on Tesco mobile
Post by: Clive on February 22, 2021, 21:26
Yes, 500 minutes.  Although in my case it would translate to 500 calls.   ;D  That sounds very encouraging as I can't remember how to remove the sim card anyway. 
Title: Re: Changing bundle on Tesco mobile
Post by: Simon on February 22, 2021, 22:17
In point of fact, I did my contract upgrade (which was actually a downgrade) through my O2 app, and it was done almost instantly.  I don't think it should cause you a problem, Clive.
Title: Re: Changing bundle on Tesco mobile
Post by: Clive on February 22, 2021, 22:28
Great, it's on my job list for tomorrow. 
Title: Re: Changing bundle on Tesco mobile
Post by: Clive on February 23, 2021, 19:07
And I did it!  It was easier to phone them in the end although the guy was seriously painful keeping me on the phone for half an hour saying "one more thing".  It was never ending.   :facepalm:  He asked what phone I had and he said I could have a new one for 7.50 a month.  I declined.  Did I require a new sim card.  No.  One is on the way by first class post so I should receive it by August.  I don't think the upgrade takes effect for a few days but he's lobbed in some free data to tide me over.   ::)
Title: Re: Changing bundle on Tesco mobile
Post by: Simon on February 23, 2021, 19:44
If it's just a tariff change, it should happen immediately, unless they particularly want it to start from your billing date.
Title: Re: Changing bundle on Tesco mobile
Post by: Clive on February 23, 2021, 19:58
I think that's the idea.   :)