PC Pals Forum

Technical Help & Discussion => General Tech Discussion, News & Q&A => Topic started by: GillE on October 25, 2020, 21:29

Title: Internet/Telephone Provider
Post by: GillE on October 25, 2020, 21:29
We currently have our internet and telephone service provided by TalkTalk.  It's supposed to deliver fast broadband at 11mps/s and unlimited UK phone calls.  All in, we're charged £33.50 per month.  However, our contract will end shortly so I've been looking around.  It appears I can get a similar service with broadband at three times faster for £31.99 from Plusnet.

I'd appreciate any advice before I make a decision.  Plusnet used to be a highly regarded telecomms firm but I'm not sure how they are now.
Title: Re: Internet/Telephone Provider
Post by: Clive on October 25, 2020, 21:45
I have Plusnet in my other flat and have never experienced any problems with them.  ADSL speed is good and I pay £16 a month but that doesn't include the landline which I have with ID Net. Talk Talk are in serious trouble and owe BT £millions in unpaid bills so it's sensible to bail out asap. 
Title: Re: Internet/Telephone Provider
Post by: Simon on October 25, 2020, 22:25
I could be wrong but I believe Plusnet are now part of BT.  I've been with IDNet since 2007 so I have no recent experience of other ISPs.
Title: Re: Internet/Telephone Provider
Post by: Clive on October 26, 2020, 09:49
They have always been part of BT.  I've used them downstairs since 2006 and prior to that I used them at a previous property for several years. 
Title: Re: Internet/Telephone Provider
Post by: Den on October 26, 2020, 10:41
I'm still with BT after leaving iDnet a number of years ago.

I have never had any problems with them and my speed is 62mps/s with unlimited anytime calls. I also pay for BT Sport and the wholehome WiFi hubs.

A friend of mine 100mtrs away is with PlusNet and gets a max of 35mps/s.
Title: Re: Internet/Telephone Provider
Post by: Clive on October 26, 2020, 10:52
I consider BT to be a dirty word.  What I love about IDNet is that if you have a problem they answer the phone immediately and it will be somebody from Milton Keynes. 
Title: Re: Internet/Telephone Provider
Post by: Den on October 26, 2020, 17:20
That happens with BT these days as they closed the Indian Help Lines.

I liked iDnet but if they had a problem with the line they contacted Openreach to put it right.

But then again I don't have problems and if my broadband was down they send me a 5g router to get it back up again.  :D
Title: Re: Internet/Telephone Provider
Post by: sam on October 26, 2020, 18:57
We are with Virgin.... poor contact, dodgy billing (you have to chase) but their connectivity on fibre is good - but then we are in fairly central Brum