PC Pals Forum
Technical Help & Discussion => General Tech Discussion, News & Q&A => Topic started by: GillE on October 25, 2020, 21:29
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We currently have our internet and telephone service provided by TalkTalk. It's supposed to deliver fast broadband at 11mps/s and unlimited UK phone calls. All in, we're charged £33.50 per month. However, our contract will end shortly so I've been looking around. It appears I can get a similar service with broadband at three times faster for £31.99 from Plusnet.
I'd appreciate any advice before I make a decision. Plusnet used to be a highly regarded telecomms firm but I'm not sure how they are now.
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I have Plusnet in my other flat and have never experienced any problems with them. ADSL speed is good and I pay £16 a month but that doesn't include the landline which I have with ID Net. Talk Talk are in serious trouble and owe BT £millions in unpaid bills so it's sensible to bail out asap.
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I could be wrong but I believe Plusnet are now part of BT. I've been with IDNet since 2007 so I have no recent experience of other ISPs.
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They have always been part of BT. I've used them downstairs since 2006 and prior to that I used them at a previous property for several years.
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I'm still with BT after leaving iDnet a number of years ago.
I have never had any problems with them and my speed is 62mps/s with unlimited anytime calls. I also pay for BT Sport and the wholehome WiFi hubs.
A friend of mine 100mtrs away is with PlusNet and gets a max of 35mps/s.
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I consider BT to be a dirty word. What I love about IDNet is that if you have a problem they answer the phone immediately and it will be somebody from Milton Keynes.
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That happens with BT these days as they closed the Indian Help Lines.
I liked iDnet but if they had a problem with the line they contacted Openreach to put it right.
But then again I don't have problems and if my broadband was down they send me a 5g router to get it back up again. :D
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We are with Virgin.... poor contact, dodgy billing (you have to chase) but their connectivity on fibre is good - but then we are in fairly central Brum