PC Pals Forum

Technical Help & Discussion => Broadband, Networking, PC Security, Internet & ISPs => Topic started by: GSS on August 26, 2003, 10:05

Title: freeserve sad iam/up date
Post by: GSS on August 26, 2003, 10:05
i am on freeserve broadband which i am getting problems with
and i am thinking of changing to another broadband supplier
but i been told by people that some suppliers put a box by your computer to plug the modem into and that is no good for me as i got a laptop i need to transfer from one to the other one and of course i can't move the box around please can someone:help:me out :-\
Title: Re:can someone help me
Post by: DJ on August 26, 2003, 10:16
Not too sure what you mean GSS.

Do you have an internal broadband modem in your laptop? How are you connected at the moment?

Let us know and I'm sure a few people will be here to try and 'sell' the best service  ;)

DJ
Title: Re:can someone help me
Post by: Simon on August 26, 2003, 10:34
I'm Sure Sandra will delight in explaining the merits of a Broadband Router, GSS, and why every home should have one!   ;)  It basically means you can connect two PCs (or a PC and a laptop) to the same phone line, as far as I understand it.  That's as far as my knowledge goes, as I only have one PC, so I don't need a router.

As for Freeserve, are you not tied into a minimum term contract with them?  Changing your broadband supplier is not as simple as changing a 56K Dial Up ISP, as there are usually set up costs to consider.  Would it not be better to sort out the problems you are having with Freeserve, rather than changing?
Title: Re:can someone help me
Post by: GSS on August 26, 2003, 10:50
i am looking in to term contract part at this time Simon
Quote
Would it not be better to sort out the problems you are having with Freeserve, rather than changing?  
yes you got a good point there
i got a [speed touch usb modem]56k hope that help you DJ1UK
Title: Re:can someone help me
Post by: Simon on August 26, 2003, 11:14
Sorry, GSS, I'm getting confused.  ???  You said you're on Freeserve Broadband, but now you've just said you have a " [speed touch usb modem] 56k", so which is it?  I'm no expert, but as far as I know, you can't get Broadband with a 56k Modem!   ::) :-\
Title: Re:can someone help me
Post by: Tony on August 26, 2003, 11:18
Nar ignore em Gott, and Get Plusnet ADSL via the banner ad link on  This Page (http://www.tonysugrue.co.uk/) ............ ::)
Title: Re:can someone help me
Post by: GSS on August 26, 2003, 11:18
sorry its not 56k
hope this help http://www.freeserve.com/time/broadbandaccess/?linkfrom=
Today&amp;link=internetaccess1_link2&amp;article=TODinternet_access (http://www.freeserve.com/time/broadbandaccess/?linkfrom=<br />Today&amp;link=internetaccess1_link2&amp;article=TODinternet_access)

thanks Tony
Title: Re:can someone help me
Post by: Simon on August 26, 2003, 11:26
Quote
i am looking in to term contract part at this time Simon


Well, if you can get out of the Freeserve contract, which is what I think you said you're looking at, you could consider Pipex Xtreme (http://www.xtreme.pipex.net/adsl/sales/), which is what Sandra, Bat69 and myself use.  There are no set up fees, if you already have your own equipment and it's £23.44 per month.
Title: Re:can someone help me
Post by: GSS on August 26, 2003, 11:33
not bad i have to look into it thanks could you give me the phone number for them if you can for future reference if i decied to try them can you get a free trail and this the help line free

the one Tony put in i have to look into to but i think the one you got will do me
Title: Re:can someone help me
Post by: Simon on August 26, 2003, 11:45
Everything is usually done online, GSS, but the contact details are here:

http://www.pipex.net/contact/


Title: Re:can someone help me
Post by: Simon on August 26, 2003, 11:49
This could also be useful, GSS:

http://www.xtreme.pipex.net/adsl/sales/solutions/migration/
Title: Re:can someone help me
Post by: GSS on August 26, 2003, 11:51
thank you Simon
Title: Re:can someone help me
Post by: WhiteDevil on August 26, 2003, 12:40
ive got a load of network stuff coming as soon as Ebuyer manage to send it.. I guess they're a bit backlogged since the Bank Holiday...

Ebuyer 10/100 Network Card with w/wake on Lan (x2)
Linksys Etherfast Cable/DSL Router - IP Router 1port 10/100
RJ45 Cat 5 Patch Cable Green moulded snagless 1MTR
RJ45 Cat 5 Patch Cable Booted Blue 25MTR

I hope thats all i need, + my already trusty BB connection  8)

If anyone has any experience of installing a network with NTL broadband i would be glad for any help  ;D
Title: Re:can someone help me
Post by: Tony on August 26, 2003, 13:27
Well Gott, don't let me try to influence you with name dropping  ;)

I'd just say to you ...PIPEX  WHO !!!!!! look never mind what I say or Simons say's we could/do have vested interests  ;D

Best go to a site dedicated to sussing out the best ISP's in the business, ADSL in your case. And let customer reviews be your guide http://www.ispreview.co.uk/review/ (http://www.ispreview.co.uk/review/)

Not a mention of Pipex ......but PlusNet on the other hand.... ;D

PS. when you go to that link, click on PlusNET to read pages of customer reviews. It's a good Yorkshire based value for money service...because they are tight buggers up North and demand good service  ;D
Title: Re:can someone help me
Post by: Sandra on August 26, 2003, 13:32
That because we Pipex users dont want everyone to know how good it is in case it gets swamped Tony,so we never submitted our reviews  ;)
Title: Re:can someone help me
Post by: Tony on August 26, 2003, 13:39
Is that it..is that the best you can do Sandra  ;D....I'm suprised a Northern Lass like yourself is supporting a Southern Softy Setup like Pipex  ::) ;) ;D
Title: Re:can someone help me
Post by: GSS on August 26, 2003, 15:32
ok i can't find my contract at this time but i got more time tomorrow i will look then

simon when i said
Quote
i am looking in to term contract part
i meant i was looking for my contract
Title: Re:can someone help me
Post by: Simon on August 26, 2003, 15:48
OK GSS.  Yeah, the reason Pipex is not mentioned much on ISPr, is because people generally only comment on their ISPs if they have something to complain about.  Human nature, I'm afraid.  Look, how many times in your life have you gone for weeks with nobody commenting on your work, or whatever you do, but as soon as you make a mistake, they are down on you like a ton of bricks!  

I rest my case.   :P :)
Title: Re:can someone help me
Post by: Tony on August 26, 2003, 17:00
I'd tuck that case under your arm Simon......as it looks like it has a very weak handle on it  ;D
Title: Re:can someone help me
Post by: Simon on August 26, 2003, 17:09
Well, you know what I'm like with cases Tony!   ;D ;D
Title: Re:can someone help me
Post by: Lona on August 27, 2003, 13:49
Here's an interesting site GSS that might help you choose.

http://www.adslguide.org.uk/isps/compare.asp
Title: Re:can someone help me
Post by: GSS on August 27, 2003, 14:17
thank you ;D
Title: Re:can someone help me
Post by: GSS on August 27, 2003, 16:27
ok ntl and BTOpenworld this no good

got to look into Pipex Xtreme now

Quote
i am looking in to term contract part at this time Simon

yes Simon i had a look that my term contract and phone them and i can cancel it if i what to
Title: Re:can someone help me
Post by: Simon on August 27, 2003, 19:08
That's OK then.   :)
Title: Re:can someone help me
Post by: GSS on August 29, 2003, 14:46
:help:
can someone tell me how i can get my CBUK number as i need it to do a link migration and my ISP [freeserve] wont give it to me
Title: Re:can someone help me
Post by: Sandra on August 29, 2003, 14:49
I have heard of some ISPs refusing to give this out,I am not sure of the legalities as to whether they can do this or not.
Can BT provide it or is it purely an ISPs own code  ???
Title: Re:can someone help me
Post by: GSS on August 29, 2003, 14:59
purely an ISPs own code
Title: Re:can someone help me
Post by: Sandra on August 29, 2003, 15:04
I had a quick look around and found this that may help GSS :

 
If your ISP is being difficult raise a complaint :
 http://www.oftel.gov.uk
and you can talk to them on the phone takes 5 minutes,.

2 days later tiscali call me back as a result of the oftel complaint and as if by magic are now able to give me the CBUK number associated with my line,.

You could try that GSS,have you had your account longer than the minimum contract period as they may be allowed to withold the number until then or until you have paid the cancellation fee for early cancellation

For anyone who doesnt know what we are talking about  ;)

What is a CBUK number?

All ADSL accounts are assigned a unique CBUK number that can be referenced by BT. When you open an account,BT will give this number to your provider. You will need to know your CBUK number before you can migrate an account to another provider.

Hope that this helps :doggie:
Title: Re:can someone help me
Post by: GSS on August 29, 2003, 15:06
thank you Sandra i have to ring them tomorrow has i have not got time now
Title: Re:can someone help me
Post by: GSS on August 29, 2003, 18:10
sandra
ok i e-mail them i got to wait 2 working days
for a  reply
Title: Re:can someone help me
Post by: GSS on September 06, 2003, 09:52
ok on monday afternoon i am going to start change over to pipex xtreme thanks anyone for the help  ;D

Sandra
i got a letter of freeserve haved e-mail oftel now i know way they would give it to me it was because they  don't support migration



Title: Re:can someone help me
Post by: Simon on September 06, 2003, 10:27
Best of luck GSS.  :gofor:
Title: Re:can someone help me
Post by: GSS on September 06, 2003, 11:58
thank you Simon ;D
Title: Re:can someone help me
Post by: GSS on September 11, 2003, 13:23
i have now been told by freeserve that they have turned me off i not know when i will loose my connection but when i get back after being turned off fully i will let you are know iam back
on line

clive if i do not reply to one of your facts you know iam being turned off fully can you pm me your facts until i pm you to let you know that iam back
Title: Re:can someone help me
Post by: Adept on September 11, 2003, 13:31

clive if i do not reply to one of your facts you know iam being turned off fully can you pm me your facts until i pm you to let you know that iam back


Its OK GSS, I promise not to remove any of Clive's Amazing Facts topics until you come back ;)

Title: Re:just to let you are know
Post by: GSS on September 11, 2003, 13:32
thank you Adept :)
it just a waiting game now
Title: Re:just to let you are know
Post by: Clive on September 11, 2003, 19:29
Good luck with the changeover GSS.  I'll send you all the Amazing facts.
Title: Re:just to let you are know
Post by: GSS on September 11, 2003, 19:43
thanks
Title: Re:just to let you are know
Post by: Michelle on September 11, 2003, 20:40
Good luck GSS  :)
Title: Re:just to let you are know
Post by: GSS on September 11, 2003, 21:38
thanks Michelle ;)
Title: freeserve sad iam/up date
Post by: GSS on September 14, 2003, 21:48
i can't believe iam still on line i got turned off on last monday ho well not moaning :)
Title: Re:just to let you are know
Post by: Clive on September 14, 2003, 21:49
Shhhhh GSS.  Don't tempt fate!!
Title: Re:just to let you are know
Post by: GSS on September 14, 2003, 23:03
good point
Title: Re:just to let you are know
Post by: Simon on September 14, 2003, 23:35
God works in mysterious ways.   ;) ;D ;D
Title: Re:just to let you are know
Post by: GSS on September 15, 2003, 09:08
yes he do :)
Title: Re:just to let you are know
Post by: GSS on September 15, 2003, 15:38
freeserve sad iam be turned off sometime friday :'(
Title: Re:freeserve sad iam
Post by: Clive on September 15, 2003, 18:05
When will your new ISP become activated GSS?
Title: Re:freeserve sad iam
Post by: GSS on September 15, 2003, 22:35
i don't i got to ring them tomorrow to fine out i post it then
Title: freeserve sad iam/up date
Post by: GSS on September 16, 2003, 17:25
i got to wait for bt to tell pipek when they will be turning
me on with them got to ring pipex on wenesday to find out the date i will ask the other admin of tvchat pm clive in his tvchat inbox so he can let you all know when i will me back

hope that is ok clive :)
Title: Re:freeserve sad iam/up date
Post by: Clive on September 16, 2003, 19:14
Yes of course GSS.  Hope it all goes well for you and we all look forward to your return.
Title: Re:freeserve sad iam/up date
Post by: GSS on September 16, 2003, 21:57
thanks clive i hope 2 me back on line in 2 week that least but i think it about 3 week :(

can't wait to find out on wenesday of pipex then there are put me on

to those who got pipex how long did it that pipex to turn you on?
Title: Re:freeserve sad iam/up date
Post by: Clive on September 16, 2003, 22:06
That's a long time to be without the Internet GSS.  I hope you have made contingency plans for an alternative lifestyle.   :'(
Title: Re:freeserve sad iam/up date
Post by: GSS on September 16, 2003, 22:16
not let  :'(
but if i in luck i could me back in a week but i don't see that happening

it time i went back to kids games NOT:peep: :lol:
this will be me if i am off for 3 week :brick: :curse:

i just thought i got 15 binders of startrek stuff to sort out
Title: Re:freeserve sad iam/up date
Post by: Simon on September 16, 2003, 22:58
:banana:  :banana:  :banana:  :banana:  :banana:  :banana:  (https://www.pc-pals.com/smf/proxy.php?request=http%3A%2F%2Fwww.apax34.dsl.pipex.com%2Fsmileys%2Fhee-hee.gif&hash=c67e3b8b3e856c9641942fbba17c755937428ab9)

Only joking, GSS.  A friend has just had Pipex installed, and it took less than a week to get online.  However, he was not migrating from another provider, so maybe that will make a difference to you.  Hope to see you soon, anyway.   ;)
Title: Re:freeserve sad iam/up date
Post by: GSS on September 17, 2003, 00:10
yes i don't have to see you for 1 to 3 week
:banana: :banana: :banana: :banana: :banana:Only joking

im not migrating :)

thanks for the good new i hope it go like your friend did :)