PC Pals Forum
Technical Help & Discussion => AV Lounge => Topic started by: mistybear on August 19, 2009, 03:14
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I'm having a problem with a set of DVDs which are region 1.
Now my understanding is that region 1 DVDs are US/Canada and are NTSC format, correct?
And that most DVD players these days can play them, correct?
But some DVD players are a little weird and need unlocking, will play some but not others.
I read this (http://forums.whirlpool.net.au/forum-replies-archive.cfm/1204586.html) thread and got the impression that it's not a case of region free DVD players will play all region DVDs regardless, and region locked DVD players will only play DVDs from their region.
I'm being told that a supposedly region free DVD player won't play a region 1 DVD because it's NTSC and it needs a special NTSC DVD player to play it.
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If you can make your DVD player region free it should play anything MB.
Post DVD players will play both NTSC and PAL its the region code that restructs them.
Which make and model is your player as some are simply a sequence of buttons to press on your units remote, some need a modification inside and some cant be unlocked from the region they come as.
Usually the cheaper lesser known brands are the easiest to make region free whereas the more expensive panasonics, sony and pioneer are harder or impossible to do.
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Thanks Sandra.
It's not my DVD player, I sold new region 1 DVDs to some idiot who won't believe me that region 1 is in fact NTSC and it's his DVD player that won't play them and he needs to unlock it. He is saying that he has bought region 1 DVDs before and not had a problem, the problem is with these DVDs as they are NTSC. I've trying explaining till I'm blue in the face and even sent him a link to a forum discussing unlocking DVD players. I've sold the same DVDs to others and there isn't a problem, which I knew there wouldn't be.
His DVD player is a panasonic and I can't find any information for the Australian version only the US version and here is a quote from the US manual. SC-DM3, his is a SA-DM3
Region Management Information
(DVD-Video only)
This unit responds to the Region Management Information recorded
on DVD-Video. This unit’s region number is “1”. You cannot play the
disc if the region number on the DVD-Video does not correspond to
the region number on the unit.
You can play discs with labels containing the region number “1” and
“ALL”. Read the disc’s instructions carefully.
So assuming they did the same for the Australian version, he can't play real region 1 NTSC DVDs?
I know I should just give the twit a refund, which I was happy to do at first, but he is being so rude about it, plus I want to prove that NTSC is in fact region 1.
He has put in a dispute, claiming item not as described, saying that region 1 isn't NTSC. :dunno:
He also wants a refund before he posts it back to me. :o
I send a brand new sealed region 1 DVD, and get back an opened used DVD, hopefully not damaged.
Is region 1 NTSC or have I completely lost the plot.
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Region 1 is usually NTSC, but it's not a hard and fast rule. If the DVD you sold was genuine (not a copy), it may well have something called Region Code Enhancement (RCE), which can prevent it from being played on some region hacked machines, if they are simply set to Region 0 (ALL), as RCE discs require a region to be specified. Of course, his TV also needs to be able to play NTSC, which some very old ones won't.
If you have specified that the DVD is Region 1 NTSC in the sale listing, then he's got no comeback, as he's bought the item as listed, and it's not your fault if he hasn't got a compatible machine to play it on. Whenever I sell a DVD on eBay, I always state "Not returnable due to region code / player incompatibilities", but I've never had a dispute.
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Thanks Simon.
I didn't specifically put NTSC as I thought that putting region 1 would be enough.
I have also sold another one, exactly the same to another guy, and he didn't have a problem with it. Which is why I think it must be his machine.
Actually all DVDs that I have sold have had region 1 NTSC on them and this is the first compatibility issue I've encountered.
Quite a few I've personally watched and sold as used, haven't had a problem.
I wonder how old his system is?
Hopefully older than his mentality. (couldn't resist) :devil:
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MB, Don't give him a refund until he returns the DVD and make him post it registered mail, I don't bother with all that DVD region crap.
All my movies are converted to Xvid , I just watch them from my flash drive plugged into the USB port on my DVD player.
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I would like it returned in the new post pak box I sent it in, gmax. Registered post would be asking too much, he would then ask for postage to be refunded as well, which he did originally ask for.
What a f@#*ing liberty!
I just I would get rid of some stuff that I will never use or watch and read again and make a few dollars along the way. So of course I ended up ordering a whole lot of games and DVDs, computer parts and other odds and ends. Now after dealing with lots of wonderful people, I discover that there are some real obnoxious, unreasonable people with out so much as a please or thank you in their tiny little minds.
It reminds me as to why I always chose jobs that I could happily do without any contact with another human being, or at least, the minimum contact possible.
I haven't been unreasonable, return item, let me check it, mutual agreement to ebay to cancel the transaction so I can get my listing fees returned, and a full refund.
End of rant. :blush:
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I'm still waiting for a chainsaw I paid for 2 weeks ago, I've opened a ebay dispute, the seller won't even reply to messages.
I will make a paypal claim if the seller doesn't respond soon.
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You really like your chainsaws, don't you.
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It's more interesting than collecting stamps :)x
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Any trees left in your neighbourhood?
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I took 3 down last week for my neighbor
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Don't you need council approval before cutting down any tree?
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These were fairly small pine trees, larger trees you need council approval
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One thing I hate up here, is bloody pine trees. >:(
Can I borrow a chainsaw or two. ;D
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Sure!, you can borrow this one :)x
(https://www.pc-pals.com/smf/proxy.php?request=http%3A%2F%2Fi4.photobucket.com%2Falbums%2Fy149%2Fbolow%2FRHLarge-4.jpg&hash=b9cd195d474ca9eb5825bc79523bdeea644aa1d4)
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Use that MB end of dispute ;D
I agree with not repaying until you get the discs back and are happy he hasnt damaged them... ':|
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I woke to a lovely surprise, an email from paypal saying he has escalated the dispute. :bawl:
So I calmly wrote an explanation as to why he is being unreasonable.
I also found a review about region coding (http://reviews.ebay.com.au/PAL-vs-NTSC-REGION-1-2-3-4-5-6-0-Multi-Region-Free_W0QQugidZ10000000000840591?ssPageName=BUYGD:CAT:-1:LISTINGS:2) and PAL V NTSC on ebay, so I added it to my response.
Personally, I don't think I owe him a refund, as it's his machine that's region locked and his inability to accept advise about region coding and unlocking.
I put to paypal that the item was indeed as described, region 1, region 1 being NTSC.
I also listed my requirements for a refund, which he has refused to accept.
I read a lot of threads in the ebay community forum about refunds and items not as described.
One woman sold an article of clothing giving the size and measurements, but due to clothing not being true to sizing these days, which is why she including measurements, the item apparently was the wrong size.
The buyer wanted a refund, which the seller gave before the item was returned, yes silly eh!
Item was finally received and it had been altered, a few inches shorter.
The advise was as follows,
Item must be returned and checked first
A mutual agreement sent to ebay for the cancellation of the transaction so the seller can recoup listing fees.
Then a refund will be issued.
That is the advice I followed, I should have added one more thing, to be returned in the packing box that it was sent in.
I pack my items in proper boxes and packing materials to ensure they arrive undamaged.
I would expect the same in return.
So it's in the lap of the paypal gods.
I would also like to add that I hate pay through your nose, pal!!!! >:(
Between ebay fees and paypal fees, I wonder why people try to sell stuff on ebay, using this greedy service. :bawl:
Other auction sites offer paymate which does charge like a wounded bull.
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MB, You owe the buyer nothing, It's up to the buyer to make sure the DVD player is compatible with region 1 DVD's, the paypal verdict will be interesting.
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I Think I would agree with gmax Misty I have been using Ebay for 6 years now and if you stated that on the page then its likely he will lose although Pay Paypal will usually come down on the side of the buyer it may not be the case here.
He is supposed to read the discription of the goods and I would have thought the odds are with you given all the other issues with refunds ect.
I woudl not bother as a buyer I would either bin them or resell its easier and you get your money back so much faster,he may even make a profit.
Good luck MB
keep us up to date
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Thanks guys, I really don't care anymore.
What's the worst that can happen, I'll have to give him a refund.
I was willing to do that when he first contacted me, but his rude, arrogant attitude changed that.
What has happened to peoples manners?
I sold something on another auction site and before I had a chance to even look at it, the woman asked for an invoice, please.
This coming on the heels of this rude buyer, I was so appreciative of her polite request I almost gave her a discount, almost.
But I did tell her that I appreciated her good manners.
I think there should be 2 types of auction sites, one for grown ups with manners and one for the rest of the human race.
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I agree MB I always pay immediatley after the sale if I win....I can never work out why the bidder suddenly dissapears from the site or waits days to pay.I know there are proxy bids but there is still in general some very odd people out there.I agree with you about "Grown ups" thats another issue you never know who is bidding or if they are on someones elses PC.
I gave up selling thanks to PP its just not worth the hassle once the fees are out and you have taken the things to post out ....I just buy now and if I have anything I wish to get rid of I either give it away or bin it ;D
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I'm the same David. I treat like any shop, if I purchase something, I pay immediately. And people who pay immediately with me, I post as soon as I possibly can.
Which reminds me, I do have another case open, a buyer who never contacted me and obviously hasn't paid me. It's over $400 worth, I don't expect him to pay, I just opened a dispute because I want my fees back.
Oh, and a woman on the other site hasn't paid for an item she purchase 2 weeks ago, I think she said she'd pay me next week. She of course didn't contact me to inform me of her intentions, no, I had to pursue her. ::)
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I'm glad I buy rather than sell these days on ebay, I buy carby kits from "USA" because postage is cheaper than within Australia ???
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I have bought a few CDs from Australia and had no problems at all...another company who sell metal sheds...well I bought the she from here (up North) and it was so complicated to fit together I noticed a video was available,when I Emailed the company and joy the very kind lady sadi dont worry I will get the video out to you.well it took over a week and I thought oh she hasnt bothered,when I EMailed the company here all I got was.not on your nelly we dont know what you are on about,ok they didnt use thse words.
Then the video was delivered and it had travelled all the way from the company in Australia and not a penny was asked for,just a note wishing me luck (handwritten)
That is service...the sheds up and although next time I will build a wooden shed the company (over there are brilliant) :thumbs:
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I've bought computer parts from the US as it's cheaper than here.
I have a brother in the states as well, and if I buy stuff from US online stores that won't ship here, I ask him to post it for me.
But I don't like to ask, I was going to set up a US bank account and use his address, but I've lost the buying/selling bug.
Postage from the US can be quite expensive as well. I bought some RAM, a game and some software and the postage was over $25.
When sends gifts, he says that the postage can be more expensive than the gift. (cheaper bugger!) ;D
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I posted a chainsaw to a collector in the US, it cost $233 :o, I guess he really wanted it but now I have a contact there :)
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A collector of chainsaws........
Anyone else hear dueling banjos. ;D
Yes, I know what you mean by the postage, I can buy a ton of stuff quite cheaply overseas, but the bloody postage to get it here......
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I don't think your guy has a leg to stand on, MB, but if you do decide to accept a return, I would advise that you at least tell him to use recorded delivery (or whatever your equivalent is), so that there's a proof of postage. Otherwise, he could say he's sent it, when he hasn't, or if it doesn't arrive for any reason, it's then your word against his that you haven't received it. As there's nothing wrong with the item you sold, you don't have to refund his postage costs (either way), and you would only be accepting his return as an act of grace, so you have every right to wait for the item to arrive, and to check that it's undamaged before issuing the refund.
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A collector of chainsaws........
Anyone else hear dueling banjos. ;D
Yes, I know what you mean by the postage, I can buy a ton of stuff quite cheaply overseas, but the bloody postage to get it here......
??? (https://www.pc-pals.com/smf/proxy.php?request=http%3A%2F%2Fi4.photobucket.com%2Falbums%2Fy149%2Fbolow%2F180px-Hanson4.jpg&hash=17abcfc7056c42bda56cf1ef923be903e690cf76)
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:pmsl:
I'll get back to you on that.
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Your right Simon.
If he wins, Paypal will insist that he provide proof of postage before they release the refund to him.
I have been through this before.
The problem buyers don't anticipate is the length they have to wait for a refund once they escalate the dispute, as the seller has no say in the matter anymore.
He will be waiting a while now.
If he had of had some manners, I would have the DVDs and he would have his money by tomorrow.
I bought some DVDs from another auction site, then the seller's account was put on hold. I asked the administrators of the site if it was a scam and should I put in a claim, they weren't at liberty to tell me. I'd like to tell them what sort of f..... liberty they were taking with me.
Anyway, I did put in a dispute with paypal and asked the seller to contact me, and if they honour their agreement to send the items, I would withdraw my claim.
Not a bloody word, and after I had forgotten about it, the postie arrives with my DVDs from China.
At least they honoured their agreement. :)
And no they aren't the same DVDs. :naughty:
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??? (https://www.pc-pals.com/smf/proxy.php?request=http%3A%2F%2Fi4.photobucket.com%2Falbums%2Fy149%2Fbolow%2F180px-Hanson4.jpg&hash=17abcfc7056c42bda56cf1ef923be903e690cf76)
Sorry gmax, something about chainsaw collectors in the US just reminded me of deliverance, the movie.
Must be my weird sense of humour. ;D
Oh, and the pic of Pauline doesn't help the image any, either. :)x
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Well, got the good news tonight. It has been resolved in the buyers favour..... I'm glad they didn't let the truth get in the way of a buyer refund. :censored:
I went to the resolution section in paypal and found that the last message I sent to paypal outlining my side wasn't there.
I really don't care anymore, it's not worth the headache.
He has sent the DVDs and paypal has given me the tracking number, I just clicked that I had received it, just to put an end to it.
I used to wonder why sellers used to bitch and complain about how things are all in favour of the buyer, well now I know why. If he leaves me a negative, there is nothing I can do, as sellers aren't allowed to give buyers a negative. >:(
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It's just bad luck that you struck a dopey bidder, tomorrow I'll be leaving negative feedback for a seller, I paid for my item almost four weeks ago, nothing has arrived yet & the seller wont respond to my messages but she has left me good feedback ???.
She wont even respond to the paypal investigation.
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She left you good feedback for your payment, how kind of her. ::)
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She left me good feedback after I made the paypal claim but she just wont respond to my messages, paypal have no choice but to find in my favor because she wont communicate.
I hope they ban her, I've had over 400 transactions only had problems with three people, I rarely sell these days.
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No surprise Misty buyers cant lose with paypal and this has been abused or claimed to be many times over another reason why I dont sell anymore on Ebay.....I can honestly say I have never pulled a fast one on a seller though .
At least it is all done now and if you get left a negative there is nothing you can do about it as gmax has said you got unlucky with the bidder.
It wont really have any inpact on your reputation ...as a buyer I always check out both sides and form my own opinion and from what you have said I think I would ignore that red one
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Well, got the good news tonight. It has been resolved in the buyers favour.....
:ouch2: Really sorry to hear that MB. You deserve better!
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I believe you can respond if he leaves you negative feedback, to clarify the position that he's a tit who's player isn't multi-region.
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older Panasonic are bad about regional DVD's
his equipment must have been some old junk
Sorry to hear you found one of the idiots on ebay
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Thanks for your support, :wub: it's nice to hear some kind words after all the frustrating b*llsh*t from ebay and paypal. :bawl:
I made an application to ebay to cancel the transaction so I could get my final value fees back, plus I'm hoping that will cancel the option of him leaving feedback.
I did receive a reply from him saying that he would agree to a mutual cancellation, which he has done. So the transaction has closed and hopefully I will receive the DVDs back in good condition and I'll go back to doing something less expensive, frustrating and time consuming.......
I couldn't actually find anything on his exact DVD player, Davy, but I did find the US version which is region locked. His is a panasonic sa-dm3, which seems to be part of a home theatre package, the US version is a sc-dm3.
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Selling isn't what it used to be on eBay, now that buyers are aware that they can't receive negative feedback. I sold a mobile phone before Christmas, in brand new condition, and three months later, the buyer emailed me to say it had stopped working, and seemed to think I had a liability to do something. That said, for every pillock, there are dozens of good honest buyers, so if you want to sell stuff, and enjoy doing so, don't let one idiot put you off, MB.
:)
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Paypal helped me, I received a full refund, I left the seller negative feedback, she went from 100% to 87% , an added bonus was that the seller left me good feedback :thumbs:.
All the seller had to do was reply to my messages but the silly twat couldn't even do that.
MB, You will have to make your DVD sales "idiot proof", just sell Region 4 DVD's .
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Selling isn't what it used to be on eBay, now that buyers are aware that they can't receive negative feedback. I sold a mobile phone before Christmas, in brand new condition, and three months later, the buyer emailed me to say it had stopped working, and seemed to think I had a liability to do something. That said, for every pillock, there are dozens of good honest buyers, so if you want to sell stuff, and enjoy doing so, don't let one idiot put you off, MB.
:)
3 months later, you are kidding. :o What a f*@#ing liberty!
I had a laugh at one listing of oem software, obviously the guy was fed up with all the questions and added that "this is oem software NOT retail, if you want retail go to a store".
I imagined that he left an f word in there, or two.
Paypal helped me, I received a full refund, I left the seller negative feedback, she went from 100% to 87% , an added bonus was that the seller left me good feedback :thumbs:.
All the seller had to do was reply to my messages but the silly twat couldn't even do that.
MB, You will have to make your DVD sales "idiot proof", just sell Region 4 DVD's .
I'd love to gmax, but they are far more expensive to buy. US DVDs and other stuff is so much cheaper to buy.
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Quote:
His is a panasonic sa-dm3, which seems to be part of a home theatre package, the US version is a sc-dm3.
I would say its locked misty
I have one of the old panasonics and it definatly wont play anything from other zones
And as an aside about postage
I have friends in Australia and NZ that I send packages to at times
If you can keep the total weight under 14 oz you can send it First Class international mail and the cost is about $9 USA
there are package rates for larger items in the same catagory but im not sure of them
it would be worth checking into if you need it often
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I have the feeling that he has realised that, and that's why he's being nice all of a sudden. He hasn't left a negative, which I feel, I don't deserve.
I think the other so called region 1 DVDs he's bought, were the generic region free DVDs that are marked as region 1.
$9 sounds right, I was looking at buying RAM on US ebay, as it's a lot cheaper and a couple of sellers quoted $9 for international postage. The honest ones that is.
Paying $9 US is fine for the more expensive items that are a lot cheaper there, but with the less expensive stuff, the $9 cuts profit margin to the bare minimum. And if you buy in bulk or wholesale, the postage obviously is a lot more expensive.
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I received the DVDs in good condition, and guess what happened when I put one in my DVD player.... it played!
My DVD player (http://aonya.com/dvrwa160.htm) isn't anything special, I actually purchased it on ebay a few years ago. It has issues with over heating, the harddrive doesn't have enough ventilation and should have a fan fitted, and as a consequence, it starts playing up after a few hours of continuous play back, and that's in winter.
Point being, it didn't have any problems playing these so called NTSC discs.
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Sounds like is pulling a fast one MB....but as the Americans say
At least you have found "Closure" ;D
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That's true David, and now I know to do as Simon suggested about not refunding for compatibility issues.
Everything would have been fine if he had of tried unlocking his DVD player.
All's well that ends well.
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Put it down to one of those Ebay moments we all have ;)
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That's true David, and now I know to do as Simon suggested about not refunding for compatibility issues.
If that is clearly stated, and you have clearly detailed the DVDs as being R1 NTSC, then there can be no comeback on you if this happens again. Well, there can, but you can tell them to go and do one. :)