PC Pals Forum

Technical Help & Discussion => Self Building, Upgrading & General Hardware Help => Topic started by: Clive on December 18, 2002, 21:29

Title: Printer problem
Post by: Clive on December 18, 2002, 21:29
A friend of mine just phoned to tell me he has bought a new HP Deskjet with USB connection.  He's plugged it into his WinXP machine, inserted the CD and he reckons it says "CD not needed for XP".  The "New hardware detected" message didn't appear so he did it manually.  The bottom line is that the printer won't work.
Title: Re:Printer problem
Post by: Sandra on December 18, 2002, 21:34
USB devices sometimes like the software installed before the hardware Clive.I suggest you tell him to delete the printer from inside device manager and any software for the printer from add/install in control panel then see if it will take the cd again.After it has installed the software it will ask him to connect his printer and finish installing it.If it still doesnt take the cd software just reboot with the printer connected and it should detect it  :-*
Title: Re:Printer problem
Post by: Adept on December 18, 2002, 21:38
Which DeskJet is it Clive?

To kick the PnP detection routine into working properly, he'll need to uninstall/delete the manually installed a printer driver.

A reboot should then allow the driver to automatically install.
Title: Re:Printer problem
Post by: Sandra on December 18, 2002, 21:39
Have you just moved this Clive?
When I posted it was in a different part of the forum and it said this topic didnt exsist  ???
How did your other friend go on with his modem,you never got back to us about it?

Are these real friends or imaginary ones by the way  ;)
Title: Re:Printer problem
Post by: Clive on December 18, 2002, 21:52
It's a HP V45 Office printer.  I've phoned him and he's going to follow your advice.  I'll let you know how he gets on.
Title: Re:Printer problem
Post by: Clive on December 18, 2002, 21:59
I moved it because I posted it in the wrong section and you were too quick for me.   ;D

All my friends are imaginary Sandra.   ;D

This guy's name is Alva and I'm going to get him to join us very soon.  I'm about to post a reply about the modem problem.
Title: Re:Printer problem
Post by: Adept on December 18, 2002, 22:00
There does appear to be an XP driver Clive. All 55MB of it, available from here (http://h20015.www2.hp.com/en/softwareList.jhtml;jsessionid=MW3TQJLG2VFE3QEXGRMEOSQ?reg=&cc=&prodId=hpofficeje31426&lc=en&softitem=Microsoft%20Windows%20XP&sw_lang=en)
Title: Re:Printer problem
Post by: Clive on December 18, 2002, 22:08
55Mb????  In my day you could land a man on the Moon with only 16K.   ;D
Title: Re:Printer problem
Post by: Adept on December 18, 2002, 22:11
When I first started programming, you could control a power station with only 1k. At least that's what Uncle Clive Sinclair said anyway ;D
Title: Re:Printer problem
Post by: Sandra on December 18, 2002, 22:11
And still have change left over if you'd gone out with five bob in your pocket,had five pints of ale and a fish supper too  ;)
Title: Re:Printer problem
Post by: Clive on December 18, 2002, 22:21
Well, actually Hugh would be the very guy to ask about that because he was an electrical engineer at Aberthaw power station.  ;D
Title: Re:Printer problem
Post by: Adept on December 18, 2002, 22:23

five bob in your pocket


How much is that in real money, Aunty Sandra? :-*
Title: Re:Printer problem
Post by: Clive on December 18, 2002, 22:32
She's probably converting it into groats now Adept.   ;D  ;D  ;D
Title: Re:Printer problem
Post by: Sandra on December 18, 2002, 22:43
I make it 25p Adept.Actually I dont go back quite that far but I remember buying petrol at 6s 8d per gallon which was 3 gallons for a pound or about 7.5p per litre in todays money  ::)
And I could have a good night out,even if I bought my own drinks,for a pound (I drank quite a lot in those days too)  ;)
The downside was that I only earned £5 and 10s for a five and a half day week working in an insurance office as a clerk back in 1968  :(
Hey but it was the swinging 60s and I was there ( I think )  :-*
Title: Re:Printer problem
Post by: Adept on December 18, 2002, 22:49
The cheapest I remember petrol was 50p a gallon and I remember the person I was with complaining bitterly how expensive petrol had become ::)

Ah, the 60's. My mother-in-law talks about them a lot. Apparently she was in the Isle-of-Wight at the same time as a certain concert. Doesn't remember a thing of course - which I suppose proves she was there.
Title: Re:Printer problem
Post by: Tony on December 19, 2002, 00:02
Ah, the sixties,

First holiday without the parents, Butlins at Filey, awoken in the mornings to the camp PA playing 'Twist and Shout' by the Beatles. Spent the week avoiding the Blue Coats for peeing in the rose bushes, life was so simple and draconian then.

Ah the Fifties,

Man Utd teams came out at Turf Moor rubbed down with horse linimt [well it smelt like it] Stong ankled boys in short trousers,  playing in football boots made out of leather smelling of dubin and as heavy as clogs.

Sorry Clive what was the question  ???

Catch

Title: Re:Printer problem
Post by: Sandra on December 19, 2002, 00:05
There I was thinking you were about my age Catch,not my dads  ;D ;D ;D
Title: Re:Printer problem
Post by: Tony on December 19, 2002, 00:08
You cheeky MOOO  :o ;D ;)
Title: Re:Printer problem
Post by: Clive on December 19, 2002, 18:39
Getting back on topic tut tut  ;D  He followed your advice and his printer is now working.
Title: Re:Printer problem
Post by: Tony on December 19, 2002, 19:00

Getting back on topic tut tut  ;D  He followed your advice and his printer is now working.


What's working ? >:D
Title: Re:Printer problem
Post by: Sandra on December 19, 2002, 19:03
Glad to hear it Clive  :)
Hey is that 2.5 out of 3 that I have sorted this week  ;)
Title: Re:Printer problem
Post by: Simon on December 19, 2002, 19:53
Guess we can leave all the techie stuff to you then Sandra!!   :D :D

I'm steering clear until someone asks something I know about - could be a long wait!  :( ;) ;D
Title: Re:Printer problem
Post by: Sandra on December 19, 2002, 20:34
You'll know more about XP than I do Simon as I dont have it,yet  ;)
(Well I can have it but dont think my PC is up to it  :( )
The only reason I could help is because I have had the same problems :'( just glad I could remember how I sorted them  ;D ;D ;D
Title: Re:Printer problem
Post by: Clive on December 19, 2002, 22:32
Sorry that my than you was a bit short but I was whisked away by Mrs Clive mid sentence.   ;D  ;D
Alva is delighted that he can use his new printer.