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Technical Help & Discussion => Broadband, Networking, PC Security, Internet & ISPs => Topic started by: Barra on January 26, 2003, 13:54

Title: Phone cutoff
Post by: Barra on January 26, 2003, 13:54
Recently my cordless phone gave up. It was plugged into a telephone socket next to pc. Until I get another one I'm using an ordinary phone plugged in downstairs. I have an adsl splitter/filter in which pc is connected and another one in main telephone socket in hall in which telephone is now connected. Everytime I get a phonecall it disconnects my adsl. The simple solution is to plug phone into bedroom again but as calls are never for me :( this isn't practical. Any ideas? ???
Title: Re:Phone cutoff
Post by: Simon on January 26, 2003, 14:43
Not quite sure from your post if you already have, Barra, but according to most instruction books for ADSL,  you need a splitter for every phone port in the house.  If that's already the case, then sorry, can't help!   ;D
Title: Re:Phone cutoff
Post by: Barra on January 26, 2003, 15:06
Main phone socket in hall has a splitter and extension upstairs also has one. I've tried both splitters upstairs with phone and DSL plugged into them and both work. I've also tried swapping between upstairs and downstairs but can't get a result :(
Title: Re:Phone cutoff
Post by: Sandra on January 26, 2003, 15:37
Is your extension from the main box before the splitter Barra? If you have a splitter then a doubler from that as your extension to upstairs I think you will get the effect you are explaining  ???
Title: Re:Phone cutoff
Post by: Clive on January 26, 2003, 16:32
Barra, before you give up on the old phone, have you tried removing the battery for 15 minutes and pulling the mains plug out?  One of the most common causes for cordless phones to fail is a build up of static.  By doing this you will discharge the static. After 15 minutes reconnect everything and see if it works.  I have had to do this on several occasions.
Title: Re:Phone cutoff
Post by: Barra on January 26, 2003, 17:10
Sandra:-
main box-splitter-doubler<extension lead-
                          phone
splitter-pc
------------------------------------------
Clive, I'll get back to you on that when I find the handset.
Title: Re:Phone cutoff
Post by: Sandra on January 26, 2003, 17:25
I think thats your problem Barra.You are splitting the adsl and voice then splitting the voice into adsl and voice again so as soon as phone rings its cutting you off.
You want main box,doubler then splitter into one part of the doubler,extension into the other part of the doubler and then splitter at the other end.
I hope this sorts it  :-*
Title: Re:Phone cutoff
Post by: Barra on January 26, 2003, 17:36

I think thats your problem Barra.You are splitting the adsl and voice then splitting the voice into adsl and voice again so as soon as phone rings its cutting you off.
You want main box,doubler then splitter into one part of the doubler,extension into the other part of the doubler and then splitter at the other end.
I hope this sorts it  :-*

And phone into 1st splitter I presume, and pc into 2nd splitter at end of extension?

Title: Re:Phone cutoff
Post by: Sandra on January 26, 2003, 17:43
Yes that should sort it  :-*
Title: Re:Phone cutoff
Post by: Barra on January 26, 2003, 17:50
Watch this space.
Title: Re:Phone cutoff
Post by: Barra on January 30, 2003, 23:39
Forgot to reply. Working fine now Sandra.

Clive, tried my cordless phones again. When they are sitting on the cradle they are on, but when lifted they go dead. I have tried new rechargable batteries and ordinary ones but not a flicker. Think they are ready for that great phone graveyard in the sky :(
Title: Re:Phone cutoff
Post by: Lona on January 31, 2003, 00:24
I had the same problem with my cordless phones, Barra. I take it you have the main phone with additional handsets. When I unplugged one of my handsets my phones went dead as well. You have to set them up again via the main base station. Once the handsets are recognised, they will be OK. I have a philips onis set and I had to unplug the base station and plug it back in again, redo the code and all will be fine.
Title: Re:Phone cutoff
Post by: Barra on January 31, 2003, 00:26
Nope. Tried all variations on every theme. They are recognised by the base, even reset them, but as soon as they are lifted off the base they go dead. Nothing with the "other" charger either.
Title: Re:Phone cutoff
Post by: Lona on January 31, 2003, 00:35
Sorry I couldn't help Barra. I know it's a daft question but when you replaced the batteries did you make sure you used the correct ones for your phones. :)

PS just thought of something else. Did you clear out all the memory on base phone. Sometimes, especially if its a BT model your messages can clog up the system.
Title: Re:Phone cutoff
Post by: Barra on January 31, 2003, 13:18
yup and yup!  :(
Title: Re:Phone cutoff
Post by: Sandra on January 31, 2003, 13:37
When your phone is in the base/recharger Barra does it have a plug in connector like the mobile phone chargers do or is it just resting against spring loaded contacts?
I have a rechargeable torch that disconnects the batteries from the circuit when the charger is plugged in and the switch wasnt reconnecting when it was removed from the charger.Could it be a similar problem with your phone  ???
Title: Re:Phone cutoff
Post by: Barra on January 31, 2003, 18:13
I actually have both, and both give the same result ie, nothing. I'm afraid it's a visit to argos in the near future :(
Title: Re:Phone cutoff
Post by: Lona on January 31, 2003, 18:29
Here's another idea. Take your phone to a friend's house. See if it works on their sockets. Could be something wrong with your sockets. :)
Title: Re:Phone cutoff
Post by: Lona on January 31, 2003, 18:32
Here's another suggestion. Take your phone to a friend's house and try their socket. Could be a faulty socket. Otherwise don't go past here for buying phones. I have bought from them many times and they are a good company. :)

www.telephonesonline.co.uk
Title: Re:Phone cutoff
Post by: Barra on January 31, 2003, 19:06
Cheers Lona. I'll take a look. Sockets must be ok otherwise other phones wouldn't work in them