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Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: Sandra on January 19, 2010, 01:21

Title: AVG flagging Spotify as a virus
Post by: Sandra on January 19, 2010, 01:21
A friend rang me this evening to see if I knew why AVG was saying there was a virus when he tried to run Spotify.
He couldnt stop it popping up when he opened Spotify or played a new track even when clicking Ignore or Add to Exceptions.
I tried it on mine and it was doing the same thing.

To add it to the exceptions, Spotify have said that its definately not a virus, you need to add it to the exceptions in the AVG User Interfaceby right clicking on AVG and selecting Open AVG User Interface, then double left click on Resident Shield and left click on the Manage Exceptions button at the bottom left of the page.
Click on Add Path on the right side of the new window and browse for C/Program Files/Spotify
Tick the box and click Apply and that should fix it.
Title: Re: AVG flagging Spotify as a virus
Post by: sam on January 19, 2010, 01:41
I've not known anyone else to have this problem, new configuration issue with AVG perhaps?
Title: Re: AVG flagging Spotify as a virus
Post by: Sandra on January 19, 2010, 04:30
It only seems to have been doing it since the latest definition updates from the last couple of days Sam. Lots of posts about it on the net.
Title: Re: AVG flagging Spotify as a virus
Post by: Clive on January 19, 2010, 14:44
I had exactly the same problem more than a year ago Sandra.  I thought that I had downloaded Spotify from a rogue site and decided to uninstall it.  I've since dumped AVG too.   :)
Title: Re: AVG flagging Spotify as a virus
Post by: sam on January 19, 2010, 23:42
good call on the later.... but I guess you haven't dumped it for Linux...  :cry:
Title: Re: AVG flagging Spotify as a virus
Post by: JK on January 29, 2010, 22:01
Just posted a new problem AVG 9.0. Used to use AVG 8.5 without problem.
AVG 9.0 has major problems. Solved mine with MSE. ::)
Title: Re: AVG flagging Spotify as a virus
Post by: Simon on January 29, 2010, 22:02
AVG is having a bad run at the moment.
Title: Re: AVG flagging Spotify as a virus
Post by: JK on January 29, 2010, 22:21
Yes Simon AVG 9.0 is not fit for use.
Just search and take a look. I would recommend MSE.
Yes microsoft is better. AVG 8.5 Great 9.0 not fit for use.
Title: Re: AVG flagging Spotify as a virus
Post by: Clive on January 29, 2010, 22:42
MSE seems to have a good reputation.  Oh well, it's about time MS has something good to offer!   ;D
Title: Re: AVG flagging Spotify as a virus
Post by: Simon on January 29, 2010, 22:46
Their previous attempts at security have been a little half baked, but MSE seems to tick all the boxes. 
Title: Re: AVG flagging Spotify as a virus
Post by: JK on January 29, 2010, 23:50
Simon will give MSE 9/10 .
Title: Re: AVG flagging Spotify as a virus
Post by: JK on January 29, 2010, 23:51
Found problems that AVG and avira missed.
Title: Re: AVG flagging Spotify as a virus
Post by: JK on January 29, 2010, 23:54
It's a shame that AVG 9.0 is so bad with magazines falling over to give it a number one review.
Title: Re: AVG flagging Spotify as a virus
Post by: Rodders on January 30, 2010, 00:14
I finally dumped AVG last year after suffering a number of FPs.  This year it's Kaspersky IS 2010 (3 licences), but so far that's also proving to be something of a turkey.

So, today I was tempted to take up Giveawayoftheday.com (http://www.giveawayoftheday.com/)'s generous offer of Online Armor++  However, it seems a DDoS attack has blown them out of the water.  Life's a botch.   :(
Title: Re: AVG flagging Spotify as a virus
Post by: Simon on January 30, 2010, 00:16
I've had no problems with F-Secure Internet Security 2010.  Good value for a 3 machine licence too.  :thumb:
Title: Re: AVG flagging Spotify as a virus
Post by: Rodders on January 30, 2010, 00:30
Woohoooo!  The Online Armor site's now online again and I'm downloading as we speak.  Have a play Simon.  Unused licences are good for 30 days before they're disabled.   :thumbs:
Title: Re: AVG flagging Spotify as a virus
Post by: davy51 on January 30, 2010, 05:01
I dropped avg and went to avast it did much better
Then used comodo security suit it is fantastic

Rodders I got Online Armor++ today and have run tests on it by going to sites I know are infected and it did great caught all of it
Title: Re: AVG flagging Spotify as a virus
Post by: Simon on January 30, 2010, 11:29
Woohoooo!  The Online Armor site's now online again and I'm downloading as we speak.  Have a play Simon.  Unused licences are good for 30 days before they're disabled.   :thumbs:


Thanks, Rod, but for the sake of curiosity, I don't really want to uninstall F-Secure (and I would have to), as it's a bit of a faff changing security suites, and it would mean getting all the updates again when I reinstall it.  Perhaps when my licence renewal is due, in May, I'll have a look at alternatives.  :)
Title: Re: AVG flagging Spotify as a virus
Post by: Rik on January 30, 2010, 11:44
I'm the same, Simon, NOD's good for me, and experimenting with AV is a hassle.
Title: Re: AVG flagging Spotify as a virus
Post by: Simon on January 30, 2010, 11:58
It is, especially when they leave a trail of garbage when you uninstall them again.
Title: Re: AVG flagging Spotify as a virus
Post by: Rik on January 30, 2010, 12:01
Indeed, and so many do.
Title: Re: AVG flagging Spotify as a virus
Post by: Simon on January 30, 2010, 12:55
Congrats on the 11,000!   :woot:
Title: Re: AVG flagging Spotify as a virus
Post by: Rik on January 30, 2010, 12:55
Thanks. Time flies, eh. :)
Title: Re: AVG flagging Spotify as a virus
Post by: Simon on January 30, 2010, 13:06
Indeed it does.  Too bloody quickly.  :(
Title: Re: AVG flagging Spotify as a virus
Post by: Rik on January 30, 2010, 13:07
Look upon it as more happy memories laid down. :)
Title: Re: AVG flagging Spotify as a virus
Post by: Simon on January 30, 2010, 13:22
Happy?  Oh yes, I remember that!   :laugh:
Title: Re: AVG flagging Spotify as a virus
Post by: Rik on January 30, 2010, 13:26
Me too... just. ;D
Title: Re: AVG flagging Spotify as a virus
Post by: Simon on January 30, 2010, 13:28
You've got farther back to remember than me.   :devil:
Title: Re: AVG flagging Spotify as a virus
Post by: Rik on January 30, 2010, 13:28
I practice a lot... ;)