PC Pals Forum

Technical Help & Discussion => Broadband, Networking, PC Security, Internet & ISPs => Topic started by: deschooling on May 09, 2004, 12:18

Title: Outlook Express Problems
Post by: deschooling on May 09, 2004, 12:18

I am not getting any mails delivered through my ISP.
I am getting this message:

"Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.tiscali.co.uk', Server: 'pop.tiscali.co.uk', Protocol: POP3, Server Response: '+OK 499 bytes', Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F"

Any ideas? I haven't had any mails delivered for days. ???

Title: Re:Outlook Express Problems
Post by: Simon on May 09, 2004, 13:06

I would guess that this is an issue you will have to take up with your ISP.  Have you not used the account for a while?  Sometimes ISPs block accounts after long periods of inactivity, but these can usually be re-activated.

Also, please refer to this thread (http://pc-pals.com/index.php?board=45;action=display;threadid=11949;start=0#).   :)

Title: Re:Outlook Express Problems
Post by: Lona on May 09, 2004, 14:09

Hi Deschooling and  :welcome:

If this is your active isp and you are trying to download from another connection, this could be causing the problem.

If it is a connection you haven't been using for a long period you should try logging on. If you cannot log on to the isp then it's possible they have suspended your account. You can re-activate it no problem, especially if it is a PAYG account.

Title: Re:Outlook Express Problems
Post by: Rodders on May 09, 2004, 16:38

Lona's got a point, DS.  Check that your dial-up phone number hasn't been changed, by looking in the Properties bit.   :)