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Technical Help & Discussion => Windows PCs & Software: Help, News & Discussion => Topic started by: twiggy on January 04, 2005, 15:04

Title: guessing this is a software problem
Post by: twiggy on January 04, 2005, 15:04

Yesterday this window pop-up totaly out of no where.

(https://www.pc-pals.com/smf/proxy.php?request=http%3A%2F%2Fimg.photobucket.com%2Falbums%2Fv123%2Ftwiggy99%2Ferror.jpg&hash=617c02ed01c4dfe265bdea2d8d060a41fa51ffb4)

Now when you press either button it closes and cumes back again stright away you can't do aything with out it poping-up and being there, its there now as i type this messege.

 :-\any ideas?

Title: Re:guessing this is a software problem
Post by: Sandra on January 04, 2005, 15:54

You havent installed any old DOS based games or programs have you Mark  ???

Title: Re:guessing this is a software problem
Post by: twiggy on January 04, 2005, 17:36

Nope not that i no of ???

Title: Re:guessing this is a software problem
Post by: twiggy on January 05, 2005, 13:15

You reckon a system restore will do it? But if you're thinking its a software problem it wont work will it?

Title: Re:guessing this is a software problem
Post by: Sandra on January 05, 2005, 13:22

It should work if its a software problem but not if its hardware Mark.
Sorry I havent had time to see if I could find anything about it yet so a restore may be worth trying  :)

Title: Re:guessing this is a software problem
Post by: Simon on January 05, 2005, 17:41

Just as a precaution, can I suggest a complete virus scan, plus Ad Aware and Spybot scans to see what shows up?  Maybe something is trying to lauch, that shouldn't be?

Title: Re:guessing this is a software problem
Post by: GillE on January 05, 2005, 18:26

My other half, who's totally computer illiterate, was telling me earlier that some of his colleagues at work had also experienced this problem.  They were certain it was a virus that the AV companies hadn't yet managed to get to grips with  :(.

Sorry to be so vague but I thought it worth mentioning.

Gill

Title: Re:guessing this is a software problem
Post by: HeddaLora on January 13, 2005, 22:03

Sounds a whole lot like adware. I agree with previous recommendations. Here are some links:

-- Download AdAware (http://www.lavasoft.de), check for updates, run it and remove whatever it finds

-- Download, update and turn on SpywareBlaster (http://www.javacoolsoftware.com/spywareblaster.html) and SpywareGuard (http://www.wilderssecurity.net/spywareguard.html).

Title: Re:guessing this is a software problem
Post by: Rodders on January 13, 2005, 22:57

...not to mention Spybot Search & Destroy (http://www.spybot.info/en/index.html).   ;)