PC Pals Forum

Technical Help & Discussion => Broadband, Networking, PC Security, Internet & ISPs => Topic started by: Delgado on March 19, 2007, 12:51

Title: Pipex Homecall
Post by: Delgado on March 19, 2007, 12:51
My phone provider is Pipex Homecall, which gives me Line Rental and all national calls, except premium numbers, for free and for an inclusive price of £22-50 pm.

I can include broadband for an all in special deal at £29-99, which includes all the above and unlimited broadband. Seems like a good deal to me!

It would appear that their fair usage policy, if you are a heavy user now only applies between 6 pm and 11 pm, and Bank holidays.

You guys that are still useing Pipex, how are they now? I havent used their broadband for about 18 months. I am at present in with Bulldog, costing me £24-50 pm.

By the way the speed with Pipex, would be the same as Bulldog, i.e. 2meg, which is all my exchange can handle.
Title: Re: Pipex Homecall
Post by: Sandra on March 19, 2007, 13:13
Pipex is still extremely reliable and the few times I have been downloading large files recently they have come in at good speeds.
Now they are being sold off who knows what they will be like in a few months.
Title: Re: Pipex Homecall
Post by: Delgado on March 19, 2007, 13:15
Pipex is still extremely reliable and the few times I have been downloading large files recently they have come in at good speeds.
Now they are being sold off who knows what they will be like in a few months.

Thanks for reply Sandra-I didnt know about the sell off-who is buying them?
Title: Re: Pipex Homecall
Post by: Clive on March 19, 2007, 13:32
I believe it's BT.   :ack:
Title: Re: Pipex Homecall
Post by: Delgado on March 19, 2007, 13:33
I believe it's BT.   :ack:

 I guess you dont rate em then Clive?
Title: Re: Pipex Homecall
Post by: Sandra on March 19, 2007, 13:53
I dont know if a buyer has been announced yet, has it been confirmed Clive ?
Title: Re: Pipex Homecall
Post by: Simon on March 19, 2007, 14:07
Roll on August!  :scoot:
Title: Re: Pipex Homecall
Post by: Clive on March 19, 2007, 16:02
It's not been confirmed but BT is the front runner according to newspaper reports.  Sky and Carphone Warehouse are the other two contenders so everyone had better pray it's BT!  I've been with BT for around 16 years Delgado and I have never rated the very highly at all since they are always playing catch up with other providers.  If BT secure the deal it will make them the largest ISP in the UK and they are very keen to have that kudos.
Title: Re: Pipex Homecall
Post by: Delgado on March 19, 2007, 17:24
It's not been confirmed but BT is the front runner according to newspaper reports.  Sky and Carphone Warehouse are the other two contenders so everyone had better pray it's BT!  I've been with BT for around 16 years Delgado and I have never rated the very highly at all since they are always playing catch up with other providers.  If BT secure the deal it will make them the largest ISP in the UK and they are very keen to have that kudos.

  Thanks for the replies guys-I think I will stay as I am at the moment, and see what happens. I dont fancy getting involved with Sky or Carphone Warehouse for the next 12 months!
Title: Re: Pipex Homecall
Post by: DJ on March 19, 2007, 21:33
BT have also just bought PlusNet / Force9 - are they trying to buy all the ISPs in the UK ?!?

DJ
Title: Re: Pipex Homecall
Post by: Clive on March 19, 2007, 23:01
They can easily afford it after overcharging their 3 million customers for a mediocre service these past 16 years.
Title: Re: Pipex Homecall
Post by: Simon on March 19, 2007, 23:17
...and now they have the cheek to tell us how we must pay our bills, or be fined for not toeing the line!  :cussing:
Title: Re: Pipex Homecall
Post by: Lona on March 20, 2007, 01:14
...and now they have the cheek to tell us how we must pay our bills, or be fined for not toeing the line!  :cussing:

There was a bit on Watchdog about that, Simon.  They were saying that if enough folk protest they will have to drop that option like the banks did regarding overcharging customers for unauthorised overdrafts.
Title: Re: Pipex Homecall
Post by: Simon on March 20, 2007, 08:46
So, is there a standard form of protest, like an online petition, or an address to contact, Lona?
Title: Re: Pipex Homecall
Post by: Delgado on March 20, 2007, 08:48
So, is there a standard form of protest, like an online petition, or an address to contact, Lona?

 Sorry, am I missing something here? Whats all this about? How are they telling you how to pay etc?

    ???
Title: Re: Pipex Homecall
Post by: Sandra on March 20, 2007, 12:03
If you dont pay by DD they are charging £1 extra on your bill.
Title: Re: Pipex Homecall
Post by: Delgado on March 20, 2007, 12:18
OIC Sandra thanks.

 No big deal though, lots of companies do this. I have a few Direct Debits that are cheaper than billing.

    ;D
Title: Re: Pipex Homecall
Post by: Simon on March 20, 2007, 16:46
They have had the bright idea that everyone should pay by either direct debit, or monthly payment plan, DG, and anyone who doesn't comply, will be 'fined' £5 for every bill they pay by alternative means, online banking included.
Title: Re: Pipex Homecall
Post by: DJ on March 20, 2007, 16:51
To protest to BT over these charges BBC Watchdog have added THIS LETTER (http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/reports/services/services_20070314_letters.shtml) for you to use.

The charge is increasing to £0.50 a month / £1.50 a quarter - see OFCOMs site (http://www.ofcom.org.uk/complain/landline/nonddcharge/) for details.

EDIT: Also see This Thread (http://forums.moneysavingexpert.com/showthread.html?t=400053) on MoneySavingExpert.com

DJ
Title: Re: Pipex Homecall
Post by: Simon on March 20, 2007, 17:14
Excellent DJ!  :thanks:
Title: Re: Pipex Homecall
Post by: Lona on March 20, 2007, 21:58
Did you also Know that receiving a paper bill is more expensive than receiving an online bill

£11 if you pay by DD and receive a paper bill

£10.75 if you do not receive a paper bill and just use online billing.

Needless to say I have cancelled my paper bill. :o
Title: Re: Pipex Homecall
Post by: Clive on March 21, 2007, 10:33
The latest is that Virgin Media has become the frontrunner.  It's keen to take on its arch rival Sky which also wants to buy Pipex.  Carphone Warehouse is still interested and Orange and Tiscali are now interested too.  BT has now lost interest.
Title: Re: Pipex Homecall
Post by: Clive on March 27, 2007, 19:48
BT secures regulatory approval for possible £407m Pipex tie-up.

LINK (http://business.timesonline.co.uk/tol/business/industry_sectors/telecoms/article1560539.ece)
Title: Re: Pipex Homecall
Post by: Simon on March 27, 2007, 20:05
Quote from: http://business.timesonline.co.uk/tol/business/industry_sectors/telecoms/article1560539.ece
Tiscali and Orange are also thought to be circling Pipex.

:aarrgh:  Let's hope they are circling very widely.   :bawl: