PC Pals Forum

Technical Help & Discussion => Broadband, Networking, PC Security, Internet & ISPs => Topic started by: Clive on June 12, 2010, 09:46

Title: Cannot find IP address
Post by: Clive on June 12, 2010, 09:46

My Plusnet connection has stopped working on my PC and comes back with the errrort message "cannot find IP address".  There is nothing wrong with the router because the iPad is connecting without any problelm.  Any idea what might be wrong?

Title: Re: Cannot find IP address
Post by: Simon on June 12, 2010, 11:46

Have you tried rebooting the PC?

Title: Re: Cannot find IP address
Post by: sam on June 12, 2010, 14:21

firewall software at fault?

You could go to the command prompt and type ipconfig, that will tell you if you are connected to the router.

Title: Re: Cannot find IP address
Post by: sam on June 12, 2010, 14:21

actually ipconfig /all

Title: Re: Cannot find IP address
Post by: Clive on June 12, 2010, 16:47

Thanks Sam.  I'll try that on my next visit. 

Title: Re: Cannot find IP address
Post by: Rik on June 13, 2010, 10:45

Assuming you're connecting wirelessly, Clive, the first thing to check would be using a cable to eliminate the wireless side.

Title: Re: Cannot find IP address
Post by: Clive on June 13, 2010, 11:42

I did that Rik and it remained the same.  The iPad is wireless so I think the router is exonerated.  I will be taking a look at it this afternoon.

Title: Re: Cannot find IP address
Post by: Rik on June 13, 2010, 11:44

Then use ipconfig /all and paste the results, Clive.

Title: Re: Cannot find IP address
Post by: Clive on June 13, 2010, 17:05

Visitors all afternoon so failed to visit the apartment. It will be tomorrow now. 

Title: Re: Cannot find IP address
Post by: Rik on June 13, 2010, 17:06

OK.

Title: Re: Cannot find IP address
Post by: sam on June 13, 2010, 18:52

as Rik said just put the results here.... and your bank details :-)

Title: Re: Cannot find IP address
Post by: Rik on June 13, 2010, 18:53

 ;D

Title: Re: Cannot find IP address
Post by: Clive on June 13, 2010, 19:33

 :lol2:  Yup, there was no connection at all and ipconfig / all would not stay on screen long enough for me to read.  But I carried out a system restore and that has sorted it out.  Perhaps it was a bad security update.  :dunno:

Title: Re: Cannot find IP address
Post by: Rik on June 13, 2010, 19:54

Odd. Ipconfig should stay there till you close the window, Clive.

Title: Re: Cannot find IP address
Post by: Rodders on June 13, 2010, 20:09

Ermm...  actually, this is how to do it:-

To open a console window from the command prompt:

- Type:  cmd
- Type:  ipconfig /all
- Then post your bank details here.

Hope this works helps.

Title: Re: Cannot find IP address
Post by: Clive on June 13, 2010, 20:24

Ah!  Thanks Rod.  You are very knowledgable as usual.  I'll try that on my next visit which will be Tuesday.   8-)

Title: Re: Cannot find IP address
Post by: Rodders on June 13, 2010, 20:27

We'll put the kettle on.   ;)

Title: Re: Cannot find IP address
Post by: Simon on June 13, 2010, 20:56

I'm sure just a nice hat would do, Rod.  ;)

Title: Re: Cannot find IP address
Post by: Clive on June 13, 2010, 21:01

 :lol2: 

Title: Re: Cannot find IP address
Post by: Rik on June 14, 2010, 09:51

 :laugh:

Title: Re: Cannot find IP address
Post by: topquark on June 14, 2010, 15:59

You can also redirect the output to a file from a command:

C:\Users\martin>ipconfig /all >ipconfig.txt

Title: Re: Cannot find IP address
Post by: Rik on June 14, 2010, 15:59

Good point.  :thumbs:

Title: Re: Cannot find IP address
Post by: Clive on June 14, 2010, 16:25

Thanks for that!   8-)

Title: Re: Cannot find IP address
Post by: Rodders on June 14, 2010, 20:39

And you can also specify a particular path and filename for the output, like so:

ipconfig /all >c:\myfolder\folder2\output.txt

Who said DOS was dead?   ;)

Title: Re: Cannot find IP address
Post by: sam on June 15, 2010, 02:39

no one, its just a bit behind a decent console.