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Technical Help & Discussion => Broadband, Networking, PC Security, Internet & ISPs => Topic started by: Simon on May 12, 2013, 10:59

Title: Sky to let Be Broadband customers use their own routers
Post by: Simon on May 12, 2013, 10:59

Sky will allow Be Broadband customers to continue using their own routers - even though it doesn't extend that courtesy to its own customers.

Sky bought Be Broadband and O2's landline business from Telefonica earlier this year. That left many Be Broadband customers fearing that they would be forced to use Sky's own-brand router, which Sky effectively forces on its own customer base.

However, in a letter sent to Be Broadband customers, Sky explains that it's planning to support third-party router equipment. "We are also aware that some BE customers would like to keep using their own routers and certain features such as Static IP, which is why we're working hard to develop support for these important features on Sky's network," the company writes.

The letter may be an attempt to stem the tide of defections from the O2/Be customer base since the Sky takeover was announced in March. Figures released earlier this week showed the two ISPs had lost more than 40,000 customers since the end of 2012.

Read more: http://www.pcpro.co.uk/news/broadband/381757/sky-to-let-be-broadband-customers-use-their-own-routers#ixzz2T4StmFss

Title: Re: Sky to let Be Broadband customers use their own routers
Post by: Clive on May 12, 2013, 21:51

I wonder how long it will be before Sky take IDNet over?    :(

Title: Re: Sky to let Be Broadband customers use their own routers
Post by: Simon on May 12, 2013, 22:07

I don't think they will be taking over individual ISPs.  But we don't yet know what impact it will have on the networks they use.  IDNet primarily use BT networks, and occasionally Be, but presumably they could pull out of the Be contract if they wanted to.

Title: Re: Sky to let Be Broadband customers use their own routers
Post by: Clive on May 12, 2013, 22:17

Wasn't Sandra using Be as her ISP?  :dunno:

Title: Re: Sky to let Be Broadband customers use their own routers
Post by: Simon on May 12, 2013, 22:21

I believe so.

Title: Re: Sky to let Be Broadband customers use their own routers
Post by: Clive on May 12, 2013, 22:28

So what was Be before it became an ISP? 

Title: Re: Sky to let Be Broadband customers use their own routers
Post by: Simon on May 12, 2013, 22:40

I don't think it was anything, was it?  :dunno:

Title: Re: Sky to let Be Broadband customers use their own routers
Post by: Clive on May 13, 2013, 08:41

Quote from: Simon on May 12, 2013, 22:07

IDNet primarily use BT networks, and occasionally Be, but presumably they could pull out of the Be contract if they wanted to.

This is the bit I don't understand.  What is the connection between IDNet and Be?   :dunno:

Title: Re: Sky to let Be Broadband customers use their own routers
Post by: Simon on May 13, 2013, 10:32

This should offer a far better explanation than I can, Clive:

http://www.idnetters.co.uk/forums/index.php/topic,27145.0

:)

Title: Re: Sky to let Be Broadband customers use their own routers
Post by: Clive on May 13, 2013, 21:06

 :ithank: Like pulling teeth!   ::)

Title: Re: Sky to let Be Broadband customers use their own routers
Post by: Simon on May 13, 2013, 21:21

;D