PC Pals Forum

Technical Help & Discussion => Broadband, Networking, PC Security, Internet & ISPs => Topic started by: Michelle on October 07, 2003, 17:39

Title: ntl:freedom
Post by: Michelle on October 07, 2003, 17:39
I don't think anyone has ntl apart from hughs sister so I don't know if anyone will be able to help with this, although what I'm trying to do might be standard.

Okay ..... today ntl, blocked internet access until you downloaded their new dialer, they've done something like this before but the new one didn't work so I reverted to the old one, I guess thats why they did it this way this time because you can't used the old one anymore..... anyway I'm going off topic already.

The problem is that the first number it dials doesn't connect but the second number does, so it takes an age to connect, does anyone know where I can delete the first number, so that it just dials the second one?  I've looked everywhere but it seems to be unobtainable.

Can anyone help please  :-\
Title: Re:ntl:freedom
Post by: Clive on October 07, 2003, 17:49
Can't you just make a DUN connection Michelle and simply insert the number you want?  I have never allowed ISP's to install their own diallers.  Just go into Internet Options and add a new connection.  Make that your default.
Title: Re:ntl:freedom
Post by: Michelle on October 07, 2003, 17:52
yeah the trouble is they don't show you all of the number when it is dialing .... it has some stars in it !!  :o  And I can't find a list of the numbers anywhere.

 ???
Title: Re:ntl:freedom
Post by: Simon on October 07, 2003, 17:53
Have you tried (in IE) Tools > Internet Options > Connections, and click on all the Properties or Advanced buttons for your dialler?  You might find something in there.  Other than that, perhaps try Control Panel > Modems and see if there's anything in the Properties you can adjust there.
Title: Re:ntl:freedom
Post by: Simon on October 07, 2003, 17:54
You should be able to find the dial up numbers on the NTL website somewhere.  Is there a 'Member's Area' or something like that, where you can get tech support?
Title: Re:ntl:freedom
Post by: Clive on October 07, 2003, 17:55
Oh, that's clever of them isn't it?   :'(  I'm sure there must be a way to find it though.
Title: Re:ntl:freedom
Post by: Michelle on October 07, 2003, 18:00
I tried in IE on connections, there is nothing there, and it won't let me into properties?

I hadn't tried modems, but there's nothing there either ???

Thanks though
Title: Re:ntl:freedom
Post by: Sandra on October 07, 2003, 18:01
Theres possibly something on NTLs forums on ISPR Michelle, I have often found dial up numbers on there for other peoples ISPs  :)
Title: Re:ntl:freedom
Post by: Michelle on October 07, 2003, 18:09
yes simon and sandra, there is a forum, or like a news group actually, I'll have a look in there, thanks.  :-*
Title: Re:ntl:freedom
Post by: chorleydave on October 07, 2003, 18:09
Hi Michelle.

Have a look at  this thread:

http://www.ispreview.co.uk/talk/showthread.php?s=310a9d775f6dbb7348fbf4e9e08d4f57&threadid=12286 (http://www.ispreview.co.uk/talk/showthread.php?s=310a9d775f6dbb7348fbf4e9e08d4f57&threadid=12286)
Title: Re:ntl:freedom
Post by: Sandra on October 07, 2003, 18:16
I was just going to post that link Dave, you must have been on the good stuff last night to be so quick  ;)

It looks like this is the number that you need Michelle :

 08089909877

Keep your eye on that thread over the next few days no doubt more people will be posting on it  :)
Title: Re:ntl:freedom
Post by: Michelle on October 07, 2003, 18:18
you are good sandra - but that looks like the first number it dials that won't go through ...... I'll have a look then, and see if there are any more there.

Title: Re:ntl:freedom
Post by: Michelle on October 07, 2003, 18:21
That looks great, thanks sandra, and dave. I'll let you know how I get on later  :)
Title: Re:ntl:freedom
Post by: Sandra on October 07, 2003, 18:29
This is on NTLs internet connection page Michelle :

ntlworld free internet dial up
For customers dialling in on an ntl line: 0800 519 0100
For customers dialling in on a BT line: 1263 0800 519 0100

It said something on ISPR about not putting the 1263 number in front but I suppose it depends whether your connecting via a BT line or on NTLs own line  :)
Title: Re:ntl:freedom
Post by: Michelle on October 07, 2003, 20:46
thats all I can find on ntl at the moment sandra - but thats the old number and system

now its

0147008089****77

maybe that will be okay once, its got going.

I'm surprised there isn't more complaints about though, but then I tried to get through on the phone and couldn't. Gave up waiting.

oh or I could ring a tech dept , for 50p a min
hahaha pah!


Title: Re:ntl:freedom
Post by: daveeb on October 07, 2003, 20:57
you could try asking on www.nthellworld.com
 they're very good, you quite often get customer services/technicians on who can give definitive answers.   ;)
Title: Re:ntl:freedom
Post by: Michelle on October 08, 2003, 07:54
Thanks Dave I'll have a look there too, good website address isn't it lol.

The number I need starts 012630800****00   Thats long isn't it ?

The other number still doesn't go through.

Title: Re:ntl:freedom
Post by: daveeb on October 08, 2003, 15:22
just had a look michelle, theres a big thread on this very topic.  bad news is that a) it looks like your stuck as they wont release the number

b) this link probably wont work

http://www.nthellworld.com/forum/showthread.php?t=47396&page=1&pp=15

 ::)
Title: Re:ntl:freedom
Post by: Michelle on October 08, 2003, 15:59
Thanks dave, that is the thread I've been looking at waiting for someone to come up with something, as you say as yet it doesn't seem possible to get the number.

Grrrrr  >:(
Title: Re:ntl:freedom
Post by: Clive on October 08, 2003, 16:12
Knowing computers as I do, Windows makes a log of absolutely every single activity which takes place on your computer.  I'm sure that there just HAS to be a log recording that phone number buried somewhere amongst your files.  Over to the experts...
Title: Re:ntl:freedom
Post by: Michelle on October 08, 2003, 16:17
Thats what I thought clive, it must be somewhere ....... because it has rung it. There has to be a way of getting to it, but not through ntl.   I'm sure someone will find it, as no one I've read about wants to use the ntl dialer, I'm not so bothered about that, I just want to connect quicker than 10mins, cos sometimes I only pop on for 10mins  :o  (okay it might only take 5mins but it seems a hell of a long time)  ::)

Edit:- again!


Title: Re:ntl:freedom
Post by: Sandra on October 08, 2003, 16:27
Michelle does it show the number in your dial up but as all * ?
There are some programmes that wil find passwords from that type of thing but I dont know if they would uncover the number.
Maybe Adept, Dack or Lobo will know if they will  :)
Title: Re:ntl:freedom
Post by: Michelle on October 08, 2003, 16:40
On the ntl dialer it shows as 012630800****00

but I can't find it anywhere else.
Title: Re:ntl:freedom
Post by: chorleydave on October 08, 2003, 17:55
Hmm.  Seems as if the NTL dialup number is more elusive than Saddam's WMDs.

Michelle, here's  another forum thread to watch:

http://www.the-scream.co.uk/forums/f10.html
Title: Re:ntl:freedom
Post by: Michelle on October 08, 2003, 19:10
Thanks other dave, I've been looking in there too.

Grrrr they really don't want you to know about it do they.  Odd!! I don't know why cos with the last one they told you how to make a new connection if you didn't want to use their dialer.

Title: Re:ntl:freedom
Post by: Dack on October 08, 2003, 21:06
Well you could give this a go - not sure if it works though as I don't use dialup anymore.

Go into your control panel and select modems.

Select the modem and click properties.

Somewhere in there you will see a setting which says "Add to Log" - tick it on (the correct bit is different on each version of windows).

close down all the settings windows.

Connect to Ntl.

Browse the Internet for a bit.

Exit NTL.

Go back into the co trol panel and modems and have a look at the log (its one of the options). You will then see a line like ATDxxxxxxxxxxxxxxxxxxx

The xxxxxxxxxxxxxxxx bit is the number you need to dial.

You will also probably want to switch logging off again while you are in here.

Title: Re:ntl:freedom
Post by: Dack on October 08, 2003, 21:52
Right - knowing that you run ME.

Its Control panel -> modems -> properties->connection -> advanced
Then click on the 'Add to log'

Later on its....
Control panel -> modems -> properties->connection -> advanced
"View Log"

The ATD bit of the above posting is the same.
Title: Re:ntl:freedom
Post by: Michelle on October 09, 2003, 07:57
Thanks Dack, I don't have "add to log" but I have "append to log" so I ticked that .... And its still the same it doesn't show the number only.


0-09-2003 07:51:10.11 - Send: ATDT###################<cr>
10-09-2003 07:51:35.62 - Recv: <cr><lf>+MCR: V90<cr><lf>
10-09-2003 07:51:35.62 - Interpreted response: Informative
10-09-2003 07:51:35.62 - Recv: <cr><lf>+MRR: 45333<cr><lf>
10-09-2003 07:51:35.62 - Interpreted response: Informative
Title: Re:ntl:freedom
Post by: Michelle on October 09, 2003, 07:59
This is the whole of it, if it helps .............. see all that just to connect lol

10-09-2003 07:27:07.64 - Conexant SoftK56 PCI Modem(M) in use.
10-09-2003 07:27:07.64 - Modem type: Conexant SoftK56 PCI Modem(M)
10-09-2003 07:27:07.64 - Modem inf path: D215DTM.INF
10-09-2003 07:27:07.64 - Modem inf section: HSFModem1
10-09-2003 07:27:07.72 - 115200,N,8,1
10-09-2003 07:27:07.72 - 115200,N,8,1
10-09-2003 07:27:07.72 - Initializing modem.
10-09-2003 07:27:07.72 - Send: AT<cr>
10-09-2003 07:27:07.73 - Recv: AT<cr>
10-09-2003 07:27:07.73 - Recv: <cr><lf>OK<cr><lf>
10-09-2003 07:27:07.73 - Interpreted response: Ok
10-09-2003 07:27:07.73 - Send: AT&FE0V1S0=0&C1&D2+MR=2;+DR=1;+ER=1;W0<cr>
10-09-2003 07:27:07.73 - Recv: AT&FE0V1S0=0&C1&D2+MR=2;+DR=1;+ER=1;W0<cr>
10-09-2003 07:27:07.73 - Recv: <cr><lf>OK<cr><lf>
10-09-2003 07:27:07.73 - Interpreted response: Ok
10-09-2003 07:27:07.73 - Send: ATS7=60M1+ES=3,0,2;+DS=3;+IFC=2,2;X4<cr>
10-09-2003 07:27:07.73 - Recv: <cr><lf>OK<cr><lf>
10-09-2003 07:27:07.73 - Interpreted response: Ok
10-09-2003 07:27:07.73 - Dialing.
10-09-2003 07:27:07.73 - Send: ATDT;<cr>
10-09-2003 07:27:09.01 - Recv: <cr><lf>OK<cr><lf>
10-09-2003 07:27:09.01 - Interpreted response: Ok
10-09-2003 07:27:09.01 - Dialing.
10-09-2003 07:27:09.01 - Send: ATDT###################<cr>
10-09-2003 07:27:33.96 - Recv: <cr><lf>+MCR: V90<cr><lf>
10-09-2003 07:27:33.96 - Interpreted response: Informative
10-09-2003 07:27:33.96 - Recv: <cr><lf>+MRR: 44000<cr><lf>
10-09-2003 07:27:33.96 - Interpreted response: Informative
10-09-2003 07:27:34.48 - Recv: <cr><lf>+ER: LAPM<cr><lf>
10-09-2003 07:27:34.48 - Interpreted response: Informative
10-09-2003 07:27:34.48 - Recv: <cr><lf>+DR: V42B<cr><lf>
10-09-2003 07:27:34.48 - Interpreted response: Informative
10-09-2003 07:27:34.48 - Recv: <cr><lf>CONNECT 115200<cr><lf>
10-09-2003 07:27:34.48 - Interpreted response: Connect
10-09-2003 07:27:34.48 - Connection established at 44000bps.
10-09-2003 07:27:34.48 - Error-control on.
10-09-2003 07:27:34.48 - Data compression on.
10-09-2003 07:49:55.08 - Hanging up the modem.
10-09-2003 07:49:55.08 - Hardware hangup by lowering DTR.
10-09-2003 07:49:55.22 - Recv: <cr><lf>OK<cr><lf>
10-09-2003 07:49:55.22 - Interpreted response: Ok
10-09-2003 07:49:55.22 - Send: ATH<cr>
10-09-2003 07:49:55.22 - Recv: <cr><lf>OK<cr><lf>
10-09-2003 07:49:55.22 - Interpreted response: Ok
10-09-2003 07:49:55.22 - 115200,N,8,1
10-09-2003 07:49:56.32 - Session Statistics:
10-09-2003 07:49:56.32 -                Reads : 445061 bytes
10-09-2003 07:49:56.32 -                Writes: 153257 bytes
10-09-2003 07:49:56.32 - Conexant SoftK56 PCI Modem(M) closed.
10-09-2003 07:50:03.66 - Conexant SoftK56 PCI Modem(M) in use.
10-09-2003 07:50:03.66 - Modem type: Conexant SoftK56 PCI Modem(M)
10-09-2003 07:50:03.66 - Modem inf path: D215DTM.INF
10-09-2003 07:50:03.66 - Modem inf section: HSFModem1
10-09-2003 07:50:03.74 - 115200,N,8,1
10-09-2003 07:50:03.74 - 115200,N,8,1
10-09-2003 07:50:03.75 - Initializing modem.
10-09-2003 07:50:03.75 - Send: AT<cr>
10-09-2003 07:50:03.75 - Recv: AT<cr>
10-09-2003 07:50:03.75 - Recv: <cr><lf>OK<cr><lf>
10-09-2003 07:50:03.75 - Interpreted response: Ok
10-09-2003 07:50:03.75 - Send: AT&FE0V1S0=0&C1&D2+MR=2;+DR=1;+ER=1;W0<cr>
10-09-2003 07:50:03.75 - Recv: AT&FE0V1S0=0&C1&D2+MR=2;+DR=1;+ER=1;W0<cr>
10-09-2003 07:50:03.75 - Recv: <cr><lf>OK<cr><lf>
10-09-2003 07:50:03.75 - Interpreted response: Ok
10-09-2003 07:50:03.75 - Send: ATS7=60M1+ES=3,0,2;+DS=3;+IFC=2,2;X4<cr>
10-09-2003 07:50:03.75 - Recv: <cr><lf>OK<cr><lf>
10-09-2003 07:50:03.75 - Interpreted response: Ok
10-09-2003 07:50:03.75 - Dialing.
10-09-2003 07:50:03.75 - Send: ATDT;<cr>
10-09-2003 07:50:05.02 - Recv: <cr><lf>OK<cr><lf>
10-09-2003 07:50:05.02 - Interpreted response: Ok
10-09-2003 07:50:05.02 - Dialing.
10-09-2003 07:50:05.02 - Send: ATDT###############<cr>
10-09-2003 07:51:07.67 - Recv: <cr><lf>NO CARRIER<cr><lf>
10-09-2003 07:51:07.67 - Interpreted response: No Carrier
10-09-2003 07:51:07.68 - Hanging up the modem.
10-09-2003 07:51:07.68 - Send: ATH<cr>
10-09-2003 07:51:07.68 - Recv: <cr><lf>OK<cr><lf>
10-09-2003 07:51:07.68 - Interpreted response: Ok
10-09-2003 07:51:07.68 - 115200,N,8,1
10-09-2003 07:51:08.70 - Session Statistics:
10-09-2003 07:51:08.70 -                Reads : 86 bytes
10-09-2003 07:51:08.70 -                Writes: 109 bytes
10-09-2003 07:51:08.70 - Conexant SoftK56 PCI Modem(M) closed.
10-09-2003 07:51:08.72 - Conexant SoftK56 PCI Modem(M) in use.
10-09-2003 07:51:08.72 - Modem type: Conexant SoftK56 PCI Modem(M)
10-09-2003 07:51:08.72 - Modem inf path: D215DTM.INF
10-09-2003 07:51:08.72 - Modem inf section: HSFModem1
10-09-2003 07:51:08.82 - 115200,N,8,1
10-09-2003 07:51:08.82 - 115200,N,8,1
10-09-2003 07:51:08.82 - Initializing modem.
10-09-2003 07:51:08.82 - Send: AT<cr>
10-09-2003 07:51:08.82 - Recv: AT<cr>
10-09-2003 07:51:08.82 - Recv: <cr><lf>OK<cr><lf>
10-09-2003 07:51:08.82 - Interpreted response: Ok
10-09-2003 07:51:08.82 - Send: AT&FE0V1S0=0&C1&D2+MR=2;+DR=1;+ER=1;W0<cr>
10-09-2003 07:51:08.82 - Recv: AT&FE0V1S0=0&C1&D2+MR=2;+DR=1;+ER=1;W0<cr>
10-09-2003 07:51:08.82 - Recv: <cr><lf>OK<cr><lf>
10-09-2003 07:51:08.82 - Interpreted response: Ok
10-09-2003 07:51:08.82 - Send: ATS7=60M1+ES=3,0,2;+DS=3;+IFC=2,2;X4<cr>
10-09-2003 07:51:08.82 - Recv: <cr><lf>OK<cr><lf>
10-09-2003 07:51:08.82 - Interpreted response: Ok
10-09-2003 07:51:08.82 - Dialing.
10-09-2003 07:51:08.82 - Send: ATDT;<cr>
10-09-2003 07:51:10.11 - Recv: <cr><lf>OK<cr><lf>
10-09-2003 07:51:10.11 - Interpreted response: Ok
10-09-2003 07:51:10.11 - Dialing.
10-09-2003 07:51:10.11 - Send: ATDT###################<cr>
10-09-2003 07:51:35.62 - Recv: <cr><lf>+MCR: V90<cr><lf>
10-09-2003 07:51:35.62 - Interpreted response: Informative
10-09-2003 07:51:35.62 - Recv: <cr><lf>+MRR: 45333<cr><lf>
10-09-2003 07:51:35.62 - Interpreted response: Informative
10-09-2003 07:51:36.17 - Recv: <cr><lf>+ER: LAPM<cr><lf>
10-09-2003 07:51:36.17 - Interpreted response: Informative
10-09-2003 07:51:36.17 - Recv: <cr><lf>+DR: V42B<cr><lf>
10-09-2003 07:51:36.17 - Interpreted response: Informative
10-09-2003 07:51:36.17 - Recv: <cr><lf>CONNECT 115200<cr><lf>
10-09-2003 07:51:36.17 - Interpreted response: Connect
10-09-2003 07:51:36.17 - Connection established at 45333bps.
10-09-2003 07:51:36.17 - Error-control on.
10-09-2003 07:51:36.17 - Data compression on.
Title: Re:ntl:freedom
Post by: Dack on October 09, 2003, 09:05
I wnder why they bother trying to hide such info :)

OK lets use another 'trick'.

http://www.sysinternals.com/ntw2k/freeware/portmon.shtml

Download and run this. Switch on the logging for whatever port your modem is using. Try and connect to the internet.Then post the log here.

I'll tell you now that it may interfere with your internet connection so you will probably want to remove it after doing the capture.
Title: Re:ntl:freedom
Post by: Michelle on October 09, 2003, 13:49

I wnder why they bother trying to hide such info :)

OK lets use another 'trick'.

http://www.sysinternals.com/ntw2k/freeware/portmon.shtml

Download and run this. Switch on the logging for whatever port your modem is using. Try and connect to the internet.Then post the log here.

I'll tell you now that it may interfere with your internet connection so you will probably want to remove it after doing the capture.


I don't like the sound of that "interfere with my internet connection"  in what way ?  What if I can't connect ?

Eeek if something goes wrong, will it be okay if I just uninstall it again?  

 :-\
Title: Re:ntl:freedom
Post by: Michelle on October 09, 2003, 14:08
Hold on, I might have the new number now from one of the sites - the only trouble is they are saying that you still can't connect through DUN, that you have to use this new dialer.

So now I just need to find out how to delete that first number in the new dialer.......... I guess I'll have to just keep watching the threads.

Alot of people are sick of it and leaving NTL.

By the way thanks again dack for all your help, you keep sorting me out, don't you

 :P  ;)  ;D
Title: Re:ntl:freedom
Post by: Dack on October 09, 2003, 19:07
The software I linked to is just a monitor for serial activity. When you use it (logging) it captures all the messages that are sent to the serial port. A problem can arise on some machines as since it is logging the data then it can slow down the actual communications with the serial port causing dropouts.

Once you uninstall it then all goes back to normal. :)

I fail to see how you cannot just use DUN to access the number - from a few reports I've read all the new dialler does is continually give popups/ads of how great NTL is and tries to get you to upgrade.

Quote

By the way thanks again dack for all your help, you keep sorting me out, don't you

I just can't resist a damsel in distress even if their logo looks as though they are using two strange ball shaped objects in the bath that shoot out under extreme pressure ;)
Title: Re:ntl:freedom
Post by: Michelle on October 09, 2003, 19:17
:pmsl: I changed that sig now didn't I? I had a stomach problem before .... or is it the angels?


Thanks for the explaination Dack. I haven't had any adverts ... but then I have blockers for everything.

If I try and get through on Dun it just takes me to the page to download the up grade ...... there doesn't seem a way round it, but thats not really bothering me, its the time it takes now to get on line if I get cut off ...... Grrrrrr  Or have I mentioned that? :lol:





Title: Re:ntl:freedom
Post by: daveeb on October 09, 2003, 19:22
see latest post from nthellworld

I downloaded that 'my vital agent' proggy, discussed earlier in this thread. It did log the phone number for me  So i entered the number in my favourite DUN proggy and it......  worked

 :o
Title: Re:ntl:freedom
Post by: Michelle on October 09, 2003, 19:28
oh I'll have to have a look then............ why didnt' he post the number ?!?!

thanks dave  :)
Title: Re:ntl:freedom
Post by: Michelle on October 17, 2003, 18:43
i've got the numbers now, but I still can't get DUN to work. And the new dialer has so many dodgy things with it? Its very odd!

Anyway what I was going to ask is, are you on NTL then Dave ? LOL I sorta missed that.

And is it still working and on what number, if you are.

Just realised it could be since downloading this new dialler that I've had problems!!  >:(
Title: Re:ntl:freedom
Post by: Michelle on October 17, 2003, 18:58
IT WORKS !!!!!!!!   ;D  :banana: :banana: :banana:


Now all I gotta do its get rid of the poxy dialler and see if I still have probs.

Thanks everyone again  ;D
Title: Re:ntl:freedom
Post by: daveeb on October 17, 2003, 19:03


Anyway what I was going to ask is, are you on NTL then Dave ? LOL I sorta missed that.



hi michelle  ;) not sure if i'm the dave in question but i am on ntl,  BB flavour though.  the whole dialler thing stinks as far as i can see and if it was me i'd make alternative isp arrangments (even though i think ntl as a whole arent bad especially compared with bt.   :o  EDIT glad to see its working
Title: Re:ntl:freedom
Post by: Michelle on October 17, 2003, 19:22
Yeah daveeb it was you :-) well I would change but I get such a good deal, I can't face it. £15.00 a month  unlimited access including national calls up to that amount. It suits me so well.

At some point I will get BB so I'll change then, but at the moment I can't justify £30.00 a month. Then plus phone calls.