Topic: NAV updates

[daveeb]

got advised via a pop up box generated by norton to update my virus definitions which is strange as i have it set to automatically update without asking.  i couldnt download any updates, told to make sure i was connected to the internet...grrrr

then i checked the date of the last successful update, this was 31st january.  anybody else with norton having trouble updating recently or is it just me   :'(

[Sandra]

I ran Spybot late last night Dave and deleted a few bits and after I rebooted Norton wouldnt work properly so I uninstalled and reinstalled it.
It ran its updates after installing and then had a red cross against Virus Definitions, it also said one update was unable to install and had only updated to Jan 16th.
I had to reboot again and it updated again still with a red cross although it updated a few other bits  
After the 3rb reboot it did eventually get the definitions up to date so maybe the Norton site had a prblem with the latest updates  
I am used to having to reboot and it downloading updates in a few goes after installing Norton but I have never seen a red cross or the unable to install an update message like that before  

[Clive]

We all know why you ran Spybot Sandra.  
Can't say I have had any problems with Norton's updates.  I've had several in recent days.

[Sandra]

I hadnt had any either until last night Clive, in fact it had updated on the 11th on both my pcs, using the automatic updates as normal  

[Simon]

No problems here.  Like Clive's, mine has updated several times over the last week or so.

Dave, without wishing to state the bleeding obvious, have you checked to see if your subscription is up to date?  

[daveeb]

got nearly half a year left on it.    you're right though simon, the obvious answer is usually the last one to get thought of.

anyway thanks for the input people.  i'll try and bully it into submission tonight.

Dave, without wishing to state the bleeding obvious, have you checked to see if your subscription is up to date?  

[daveeb]

As an update (ha ha ha) i've just upgraded ZA to the latest freebie version.  didnt do the clean install option as i liked the settings i had, but when i checked the permissions i found that they had changed and the live update engine was blocked (presumably this was the case on the previous version as well).  strangely i couldnt seem get into this list before the upgrade.  anyway i've now managed to get my updates so thanks guys and a big   to sandra for her email advice.