Topic: Optical mouse crash

[Clive]

I have an optical mouse and sometimes when I use the central wheel to scroll down, it causes a total freeze up.  Alt/Ctr/Del seems disabled and all I can do is shut the whole machine down.  Are there any tweaks I can perform to prevent this happening?

[Rodders]

Well Clive, I can't say I've ever had the pleasure of that problem with my optical Intellimouse Explorer, but you could try searching for a driver update.  Also, if it's a mouse that you had before you upgraded, it might be worth checking for a more XP-compatible update to the mouse software, too.

Try it on another machine and see if you can break that one.  

If none of the above works, I'm out of ideas.  Good luck!  

[Adept]

Oh heck Clive, that shouldn't happen Especially with XP.

Did I remember to install the Logitech software? If I didn't, it might be worth doing that. In fact even if I did install it, see if there is a later version available on www.logitech.com that you can download and install

[Clive]

Yes, the Logitech software is loaded, but I'll try that download and see if it improves matters.

[Clive]

There are no updates since May so I probably have the latest one anyway.

[Adept]

Do it anyway Clive, just in case something's been corrupted.

[Clive]

I've done it!

[Adept]

I've done it!  

But has it worked?  

[Clive]

I don't know yet!  It only happens about twice a day.    Ask me Friday!      

[Clive]

It froze again this morning so the download hasn't worked.

[Adept]

OK Clive. Back to basics time.

Uninstall the Logitech software and try the mouse without it loaded. That will tell you whether it is a software or hardware problem.

[Clive]

OK I'll give that a try and let you know the result.  

[Clive]

I've uninstalled the logitech mouse driver and the mouse still works.  I'll keep you posted on developments.  

Edit:  I've just tried some pretty vigorous scrolling which would have previously guaranteed a crash and so far so good.  Early days though.  

[Simon]

Well, I never installed the software for my optical mouse, and it seems to do everything anyway!!  

[Barra]

What sort of broadband modem do you have clive? Is it a  usb one? If so, it's the same as me and sometimes if I'm doing some heavy down or uploading it semms to slow up my mouse.