Topic: Recommended ISP's

[Tony]

I  knew it was the right company to go with, I mean look who's recommended it  

[Rodders]

Do I detect your nose acquiring a slightly more russet hue, Tone?  

[Tony]

would that be a brownie colour Rodders  

You know Rodders, the buggers pinched that quote off my website.....but they did ask  8)

[Simon]

My God!!  I thought those Customer Testimonials you see on websites were all made up!  

[Rodders]

Did you get a freebie for your efforts?

And what's happening with that sensible Domain Name?

I'm all nose ears!  

[Tony]

Did you get a freebie for your efforts?

no...anyway that would be tantamout to bribery ::)but I must admit they did me a "very good deal" when I signed up, which I could not repeat on a public board   Though they are going to start a referral programe in December, so can you wait till then, and use my refferal number  

And what's happening with that sensible Domain Name?

I'm all nose ears!  

Do you mean the free one I'm intitled too for signing up ? I have not yet applied for it, thinking of a good name [not already taken]  

Edit: Ofcourse my free .co.uk webspace hosted with Plusnet, has been pulled coz I left them and went with NDO [hence ny puppy picture was missing on the forum yesterday. Spoilsports  

[Lona]

Tony, I went into your link and put my phone number in and it said my exchange was active. Nobody told me and I registered with BT. I will have to phone BT tomorrow and check if I am BB ready. £27.99 is a bit expensive.  

[Tony]

I bought my own kit, for a PCI ADSL modem and with two filters it will cost you £31.78 delivered from Dabs

So your first years savings will pay for your kit, either way, buy your own or get it all from NDO, I'm sure I could sort something for you  


Edit: Here's a good site where you can compare ISP's on a graph basis, re speed, reliability, and support. Here

[Simon]

I would have to agree about Pipex Customer Service.  They have got better, but still nowhere near perfect.

[Tony]

Must admit PlusNet service was not bad, apart from them only interested dealing with probs on a rota basis via email [fair I suppose] But being a big firm, there could be 50 bods before you in the queue  

Speed, well I've said before, the differance between good ISP's is mint imperial. Worst is when it falls over, and worst still is when support is crap.

And as I use it for trading, I want the latter two parts of the service to be spot on.

NOD and Plusnet offer a backup 0845 number, so why don't Pipex, that's another nig if I'm being picky.  

[Lona]

Advice please before I go and sign up
http://www.giomail.co.uk/

It seems my exchange has been active since 1st December and BT didn't inform me inspite of registering with them. I phoned this morning and they had me down for installation 10th December by some sharp salesman who put the order in without my confirmation being given. I have cancelled the order and am looking around before I decide where to go.

All help greatly appreciated.

[Sandra]

Its a bit hard to say Lona, the "free modem and activation" appears to cost £8 per month, so that would be £96 per annum over the stated 512 standard price.
Activation fees are around £50 - £60 with most ISPs unless they have a free activation offer on.
So that would leave another £30+ to provide your own modem to work out at a similar price with another isp offering BB at £19-95, I havent checked lately but there were a couple offering sub £20 per month prices a few months back.
I havent heard of anyone using GIO for BB.
It appears to only offer only 10mbs of webspace but its a little unclear  

[Simon]

Can't comment on their Broadband service, but their Dial Up wasn't much cop.  Cheap and cheerful, but not a very reliable service.  You could probably do better, for not a lot more money, Lona.

Pipex have had a few problems lately, but are generally very reliable, and I still think they are one of the cheapest overall, as they do special deals for new customers.  Tony would obviously recommend NDO, so I would have a look at both of those before you go any further.

[Tony]

Advice please before I go and sign up
http://www.giomail.co.uk/

It seems my exchange has been active since 1st December and BT didn't inform me inspite of registering with them. I phoned this morning and they had me down for installation 10th December by some sharp salesman who put the order in without my confirmation being given. I have cancelled the order and am looking around before I decide where to go.

All help greatly appreciated.

well your own post should tell you all you need to know.

But if you want it spelling out, here goes:

Gio are total crap IMHO, you have been warned, pity ISPreview rejigged their site, otherwise you could have read the zillions of complaints posted on the Gio thread. But as most ISPreview members know about Gio, few get suckered these days.

There's just the one besides you for whom "the penny has yet to drop"  

I used to visit the Gio thread every day, it was magic, poor buggers pulling their hair out trying to contact "support" it's an outfit run by colonial's and they are based in Oldham, they also run takeaways    OK the giocuisine.co*m  link on that page is now dead., GET A GRIP WOMAN.

BT wholesale sell broadband to all ISP?s for ballpark £15 , Gio are charging £19.95 ?Vat  @£2.97 leaves £16.98, so Gio are providing it for less than two quid a month
   

So what do you know about Gio, no support via email if the poster is not telling porkies,  and salesmen who attempt to stuff you.. And do you know why they donot reply to emails....coz they want you to ring the support line at 75p per minute. Mind you you could alway's order an "Indian" at the same time  

Oh I give up, I can put up with ignorance but I draw the line at stupidity
 

Edit: I'm trying the "cruel to be kind" approach tonight folks  

[Michelle]

Hey someone is having a go at someone and its nothing to do with me    

You having a go at my (lona) ma tony ??