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Technical Help & Discussion => Broadband, Networking, PC Security, Internet & ISPs => Topic started by: mistybear on July 24, 2008, 13:46

Title: Firefox Add-ons not working.
Post by: mistybear on July 24, 2008, 13:46
I'm not sure which version of Firefox I had when this problem started, which was probably in early June, or even May.
I have WebMail Notifier 1.0.10, which I had my Gmail, Hotmail and Yahoo email addresses in it, worked fine, then the Yahoo address kept asking for security type this mess of numbers and letters that are almost unreadable, and when you do, it asks again about 5 minutes later. This kept happening so I deleted Yahoo from the email notifier, problem solved, right........... of course not.
Shortly before I went away the notifier wasn't checking the Gmail address, and when I first turned on the computer last night when I got back, it wasn't checking any of them.
Firefox did let me know a new update was ready, and when I tried to install it, it failed, error code 203, or similar.

I tried finding updates for all add-ons, any add-on updates will be installed when Firefox is restarted, nope! So I tried uninstalling Webmail Notifier, will be uninstalled when Firefox restarts, nope.

Installed 2.0.0.16, nothing changed. Installed 3.01, doesn't have an email notifier and other add-ons I tried to install wouldn't except the Aussie Dictionary, figured I needed it. Not really necessary as I know all Aussie swear words, and up until this point I've used most of them.

I decided to go back a few versions, 2.0.0.13, add-ons still the same, and according to Add/Remove Programs I have Firefox 2.0.0.16 and 3.01.

IE is looking good at this stage.
Title: Re: Firefox Add-ons not working.
Post by: Simon on July 24, 2008, 14:08
Hi Kate, and welcome back!  :wub:

It seems you may not be the only one having this problem (https://addons.mozilla.org/en-US/firefox/reviews/display/4490?show=20&page=6).

However, there is a newer version of Webmail Notifier available here (https://addons.mozilla.org/en-US/firefox/addon/4490), which might solve things for you.
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 24, 2008, 14:22
My knight in shining armour.  :-*

I'm glad I'm not the only annoyed user of this once working and very helpful, Add-on.

Thank you Simon, consider yourself hugged.  :wub: (That's another Add-on I no longer have)
Title: Re: Firefox Add-ons not working.
Post by: Simon on July 24, 2008, 14:27
 :blush:  ;)
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 24, 2008, 14:31
Perhaps I spoke to soon. (Nah, just kidding)

When I tried to install it, it came up with error code 203 again. I can't uninstall the older version, or should it just update it. All Add-ons I've tried to update or uninstall, say that they will complete this when I restart Firefox, but when I do, nothing changes.  :dunno:
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 24, 2008, 14:49
Error code 203 appears to be a "Before Statement, Javascript error code 203" and when I clicked on it, this is what it says.

Error: uncaught exception: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIWebNavigation.loadURI]"  nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)"  location: "JS frame :: chrome://global/content/viewSource.js :: viewSource :: line 141"  data: no]
Title: Re: Firefox Add-ons not working.
Post by: Simon on July 24, 2008, 15:04
Right, so you've tried to uninstall the old Webmail Notifier in Firefox > Tools > Addons, and that fails, yes?
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 24, 2008, 15:19
Yes.
Title: Re: Firefox Add-ons not working.
Post by: Simon on July 24, 2008, 15:37
I can't think of much to suggest, but I would try uninstalling all existing Firefox versions from Add / Remove, then reinstall Firefox 3.01, and try the latest version of Webmail Notifier again.
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 24, 2008, 15:52
It does say that the latest version is compatible with 2.0.0.16, but not sure about 3.01, and 3.0 has an * next to it, not sure what that means. I quite like the look of the new 3.01, but it doesn't have a lot to offer in the way of Add-ons.

Can you get the 2.0.0.16 with a 3.01 theme, that would be good.

It's getting late here, so I'll try tomorrow.  :yawn:
Title: Re: Firefox Add-ons not working.
Post by: Reno on July 24, 2008, 18:03
Can you list the addons you currently have installed? Most addons are compatible with FF3, its just that the creators of the addons haven't updated the version stamp. List your addons and ill edit them by hand and upload them if your really want to switch to v3.

Simon is probably right. Uninstall FF completely and then reinstall and add your addons. It'll ask you if you want to remove everything, and make sure you say yes.
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 25, 2008, 03:55
Thanks Bob.

I uninstalled FF2, but when I started to uninstall FF3, it stated that I will lose all of my bookmarks (and I have hundreds) and all of my passwords. Is there any way of saving, at least my bookmarks. Can you transfer them to IE, like you can import bookmarks from IE to FF?
Title: Re: Firefox Add-ons not working.
Post by: Reno on July 25, 2008, 04:03
I thought you said you didn't have firefox 3 installed?

Instructions for Firefox 2:
Open firefox, go to bookmarks/ organize bookmarks/ File/ export/ and save the bookmark.html to your desktop.

Instructions for Firefox 3:
bookmarks/ organize bookmarks/ Import and backup tab/ export html/ and save the bookmark.html to your desktop.


To get them back into firefox just import them where it says import.
Title: Re: Firefox Add-ons not working.
Post by: Simon on July 25, 2008, 09:22
You can also save your passwords by going to C:\Documents and Settings\<username>\Application Data\Mozilla\Firefox\Profiles\xxxxxxxx.default and saving the signons.txt file.  In the new installation, you'll need to create one new saved password, then you can go back into the new profile, and overwrite the signons.txt with your saved one.

There is a backup utility for Firefox and Thunderbird, available here (http://mozbackup.jasnapaka.com/), but I've never used it myself.
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 25, 2008, 09:31
I think it's too late Simon, I have already uninstalled Firefox after saving my bookmarks. I wish I had of asked before I did it, as I have soooo many damn passwords.  :(

And thanks for the Link, I have saved it in case I need it.
Title: Re: Firefox Add-ons not working.
Post by: Simon on July 25, 2008, 09:48
The passwords should still be there, as uninstalling doesn't usually remove your profile, Kate.  Try looking in the location I posted above, and see if the folder is still there.  :)
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 25, 2008, 09:53
I opened the signons3.txt, Simon, and it has only one password "PC Pals".  :bawl:
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 25, 2008, 10:13
Can you list the addons you currently have installed? Most addons are compatible with FF3, its just that the creators of the addons haven't updated the version stamp. List your addons and ill edit them by hand and upload them if your really want to switch to v3.

Simon is probably right. Uninstall FF completely and then reinstall and add your addons. It'll ask you if you want to remove everything, and make sure you say yes.

I have installed some Add-ons from the FF3 site, but still need these;

Webmail Notifier

SmilieXtra

IMDb

Title: Re: Firefox Add-ons not working.
Post by: sam on July 25, 2008, 10:14
you don't have another profile do you? Were you saved passwords in FF2 or FF3? as they will more than like have different folders.
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 25, 2008, 10:18
I have already uninstalled FF2 Sam, where would I find IE's data?
Title: Re: Firefox Add-ons not working.
Post by: Simon on July 25, 2008, 10:23
you don't have another profile do you? Were you saved passwords in FF2 or FF3? as they will more than like have different folders.

Just what I was going to say.  Uninstalling will not usually remove your profile(s).  Try doing a Start > Search for 'signons', and see if that finds anything.  As for your add-ons:

Webmail Notifier (https://addons.mozilla.org/en-US/firefox/addon/4490)

Smiley Xtra (https://addons.mozilla.org/en-US/firefox/addon/375)

IMDb (https://addons.mozilla.org/en-US/firefox/addon/4605)



Title: Re: Firefox Add-ons not working.
Post by: sam on July 25, 2008, 10:34
I have already uninstalled FF2 Sam, where would I find IE's data?

but it normally doesn't delete the data - it will keep the profile (unless you told it to delete it). It should be in a similar folder to what Simon said.

As for IE... not an idea, I'm not sure I've used IE todo anything apart from webrowsing at conferences for about 5 years! :-D
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 25, 2008, 11:43
The search only came up with the profile signons txt I had already looked at, so it seems they have been deleted.

It does ask if you want all bookmarks and customizations removed......  :(

Thanks for the Add-ons Simon, will get to it soon.

but it normally doesn't delete the data - it will keep the profile (unless you told it to delete it). It should be in a similar folder to what Simon said.

As Bob suggested Sam, I made sure everything was removed.

Simon is probably right. Uninstall FF completely and then reinstall and add your addons. It'll ask you if you want to remove everything, and make sure you say yes.
Title: Re: Firefox Add-ons not working.
Post by: Reno on July 25, 2008, 18:19
Yes, I told you to do this. It's my fault for not thinking to tell you to backup your bookmarks. I'll PM you a recovery software to let you scan for the html document. Try not to install anything until you scan, you wouldn't want to overwrite the deleted files.
Title: Re: Firefox Add-ons not working.
Post by: Simon on July 25, 2008, 23:02
Not sure what Bob's sending, which may well do the trick, but there is also something called Recuva (http://www.recuva.com/), which you could try, Kate.
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 26, 2008, 09:52
Yes, I told you to do this. It's my fault for not thinking to tell you to backup your bookmarks. I'll PM you a recovery software to let you scan for the html document. Try not to install anything until you scan, you wouldn't want to overwrite the deleted files.

It's okay Bob, you showed me how to export my bookmarks to the desktop, which I did, thank you. It's my passwords I'm trying to recover after uninstalling everything.

Not sure what Bob's sending, which may well do the trick, but there is also something called Recuva (http://www.recuva.com/), which you could try, Kate.

Thanks Simon, I ran it and it found 2 signons.txt, neither appear to be what I'm after. One is 25kb and starts with this,
Quote
PK
     C89@_  _  !   content/reporter/reportWizard.xul<?xml version="1.0"?>
<!-- ***** BEGIN LICENSE BLOCK *****
   - Version: MPL 1.1/GPL 2.0/LGPL 2.1
   
I have no idea what it is all about, the other is only 1kb with this,

Quote
ILES\MOZILLA FIREFOX\FIREFOX.EXE:3252 - Failed to initialize CoClass Controller with error: 80040154, terminating networking!
Title: Re: Firefox Add-ons not working.
Post by: Reno on July 26, 2008, 10:52
Did you download and use the recovery software I PM you the link for? The pro version of Recover4all is capable of recovering your entire firefox profile: bookmarks, cookies, passwords, and so on.

(https://www.pc-pals.com/smf/proxy.php?request=http%3A%2F%2Fwww.recover4all.com%2Fscreen_pro.gif&hash=a18fafe31ba16caa798c081ee1c7c93b0e617271)
Title: Re: Firefox Add-ons not working.
Post by: Simon on July 26, 2008, 12:17
Thanks Simon, I ran it and it found 2 signons.txt, neither appear to be what I'm after. One is 25kb and starts with this,   
I have no idea what it is all about, the other is only 1kb with this,

I would have thought that the 25kb one is the one you want, but if it doesn't look right, then it's possibly been overwritten.  You could restore it and try it - you have nothing to lose if the passwords are gone anyway.

Bob's thing looks promising, so give that a go as well. 
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 26, 2008, 12:29
I would have thought that the 25kb one is the one you want, but if it doesn't look right, then it's possibly been overwritten.  You could restore it and try it - you have nothing to lose if the passwords are gone anyway.

Bob's thing looks promising, so give that a go as well. 

I did start a deep scan Simon, but cancelled it to try Bobs.


Quote
Did you download and use the recovery software I PM you the link for? The pro version of Recover4all is capable of recovering your entire firefox profile: bookmarks, cookies, passwords, and so on.

I'm doing now, I've had minimal internet connection tonight. Took me 20 minutes and half a dozen tries to pm you, and I still can't open my emails. At least we're beating the Kiwi's in rugby match on tele.  ;D

Why couldn't I use quote for Reno's reply, I tried it a few times and it wouldn't do it, odd? Same as not being able to send a pm to him, coincidence, I'm sure.  ':|
Title: Re: Firefox Add-ons not working.
Post by: Simon on July 26, 2008, 12:39
Did you download and use the recovery software I PM you the link for? The pro version of Recover4all is capable of recovering your entire firefox profile: bookmarks, cookies, passwords, and so on.

(https://www.pc-pals.com/smf/proxy.php?request=http%3A%2F%2Fwww.recover4all.com%2Fscreen_pro.gif&hash=a18fafe31ba16caa798c081ee1c7c93b0e617271)


Quote worked for me.  :dunno:
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 26, 2008, 12:49
Must be me then, bloody computer.  ::)   ;)

I have found 2 Firefox files, one is yellow and the other is green, what is the difference between them and what part do I select and what is the best destination for it?
Title: Re: Firefox Add-ons not working.
Post by: Simon on July 26, 2008, 12:55
Sorry, I haven't any idea how Bob's program works, MB.  Can you not just select them and click the Recover button?
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 26, 2008, 14:50
Neither do I Simon, I have done precisely that, whether it has worked, I'm not sure.  :dunno:
Title: Re: Firefox Add-ons not working.
Post by: Simon on July 26, 2008, 14:53
Do you now have the recovered files somewhere, and are they usable?
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 26, 2008, 15:09
I do have them on my D drive, but as far as being usable.......I'm not sure what I should be looking for as some of these can't be opened?

Here is what is in one profile...

[General]
StartWithLastProfile=1

[Profile0]
Name=default
IsRelative=1
Path=Profiles/qj0b6uys.default

And in that qj0b6uys is just extensions, compatibilities, Google toolbar and such.

Oh, and I've been having trouble posting and Firefox has crashed as well, some of it is internet connection related, I think.
Title: Re: Firefox Add-ons not working.
Post by: Simon on July 26, 2008, 18:10
All you need is signons2.txt isn't it?  If you have that, replace the file in your new profile with the recovered one, and hopefully you'll have your passwords back.
Title: Re: Firefox Add-ons not working.
Post by: Reno on July 26, 2008, 18:27
I've been asleep for the last 11 hours or so. One of the downsides to living halfway around the world.


Just recover the entire profile folder. Whatever files are in there will be restored. Chances are if you have separate installs of firefox 1,2,3 you'll have multiple profiles floating around too. That's probably what was causing the original conflict problem with your addons.

Files will sometimes change there names when you restore them. It's a side effect of losing its id tag and being recovered from free space.

This is probably the folder your looking for. Mine had three seperate profiles from old installations. They were all in this folder. Two didn't have my current information.

C:\Documents and Settings\Bobscrachy\Application Data\Mozilla\Firefox\Profiles
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 28, 2008, 06:45
Thanks for the help bob, but out of the two profiles only one was recoverable and there was much in it. It's about time I changed my passwords anyway.
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 30, 2008, 11:41
It's started again, this Webmail Notifier problem. Yahoo constantly asking for that silly security, type this hard to read rubbish. Did it, was fine for a while, then it kept asking so I have unticked Yahoo just to stop it annoying me.  :(
Title: Re: Firefox Add-ons not working.
Post by: Simon on July 30, 2008, 12:06
I don't use it, so can't really help, sorry.  :blush:  You could try the Mozilla Forums (http://forums.mozillazine.org/index.php), and see if there's anything there.
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 30, 2008, 12:08
Thanks Simon, will do.  :D
Title: Re: Firefox Add-ons not working.
Post by: Reno on July 30, 2008, 19:20
I tried looking up the support page and it turns out its all in chinese. When i tried installing to get the same error it didn't even seem like it was connecting to yahoo. Trillian has to update every once in awhile because yahoo changes its client as to screw up trillians connection. If you want a good mail notifier and chat client use this. http://www.pidgin.im/ Free, open source, and it won't go down.
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 31, 2008, 07:14
Looks good, thanks. It doesn't specifically say that it supports Hotmail, well I didn't find it, does it?  And does this replace MSN as I use it quite a bit, or can I just use the email part of it?
Title: Re: Firefox Add-ons not working.
Post by: Reno on July 31, 2008, 07:21
Edit: Yes this will replace the windows and msn messanger.

Msn is hotmail. All you do is put in your hotmail account information for a msn account and it will notify you of your hotmail emails.
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 31, 2008, 09:25
That sounds a little too difficult for me, I don't like messing with things that work, msn works. (I'm bound to stuff it up)  :pcpunch:

 So if I can just use it for email notifications.
Title: Re: Firefox Add-ons not working.
Post by: Reno on July 31, 2008, 09:51
Well, having the pidgen installed doesn't mean you can't use the msn messenger. It just means you have the choice to use pidgen for it. Pidgen is mainly an all in one messenger program. The getting email notifications is kind of a secondary perk. I suggested it because it is the only free one i know of that gives mail notifications for all the different popular chat clients.

Personally I would only want one program running to do the work of five. I use trillian, another multi protocol chat client, to chat on yim, msn, aim(aol) irc and icq. If I didn't use trillian or pidgen I would have to install 5 different programs to keep track of all my friends and all those email accounts.
Title: Re: Firefox Add-ons not working.
Post by: mistybear on July 31, 2008, 13:10
Makes sense, and I'm sure your right, but I'm not good with software and if there is a way to stuff it up, I'll find it.

I'll download it and have a play.